Insurance Claims Specialist
6 days ago
Company Overview
Assurant, Inc. is a community that cares about its employees. Our diverse and supportive team culture encourages you to challenge yourself and think outside the box. We value common sense, common decency, uncommon thinking, and uncommon results.
Job DescriptionThe Motor Insurance Claims Officer will report to the Motor Claims Manager and be responsible for managing the portfolio of insurance claims. This role involves managing all claims and negotiations across the Motor portfolio. You will work in our central Auckland offices and have flexibility to work from home up to two days per week.
Key Responsibilities- Manage and negotiate motor insurance claims
- Answer customer enquiries and provide information on coverage and claim processes
- Report and escalate risk and compliance related concerns
- Deliver technical assistance and advice on insurance law
- At least one year of claims experience in the insurance industry
- Sound knowledge of claims processes and motor or motorcycle insurance products
- Excellent verbal and written communication skills
- High level interpersonal and analytical skills
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