Customer Experience Director

3 days ago


Auckland, Auckland, New Zealand Hanes Brands Full time
Join Our Team at Sheridan Homezone Outlet
We're a dynamic and inclusive team passionate about creating good impact on our community and planet. Our career pathways span across retail, management, and our two support centers located in Melbourne and Sydney. We're committed to providing a supportive and inclusive culture, where everyone has equal access to opportunities.

Job Overview
As a Store Operations Manager, you'll play a vital role in driving business growth, improving customer satisfaction, and maintaining operational excellence. You'll be responsible for leading and inspiring a high-performing team, driving exceptional customer service, and contributing to the development and implementation of strategies to achieve business results.

Key Responsibilities
Your key responsibilities will include:
  • Leading and inspiring a high-performing team to achieve budgets, KPIs, and targets
  • Driving exceptional customer service through coaching and product knowledge
  • Maintaining store operations, including stock management and visual merchandising
  • Contribution to the development and implementation of strategies to achieve business results


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