Client Experience Director

3 days ago


Auckland, Auckland, New Zealand Copyright Nurse Call Solutions Ltd Full time

**About the Position**

We are looking for an experienced Client Experience Director to join our team as a Customer Experience Manager. In this role, you will be responsible for delivering exceptional customer service, providing expert advice and support, and assisting customers with quoting, issuing, and managing their insurance policies.

Key Responsibilities

  1. Customer Service and Support
  • Deliver exceptional customer service and support via phone, email, or in-person.
  • Assist customers with quoting, issuing, and managing their insurance policies.

Requirements

  • Proven experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Benefits

  • Generous product allowance.
  • Ongoing training and development opportunities.

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