Service Desk Manager for Operational Excellence
5 days ago
Tangram is seeking a highly skilled IT Service Desk Technical Lead to join our team in the Bay of Plenty. As a key member of our organization, you will be responsible for driving process improvements, implementing automation initiatives, and developing our team's capabilities. Your strong analytical mindset, problem-solving skills, and structured approach will enable you to succeed in this role.
Job Responsibilities- Optimize service desk processes and workflows
- Implement automation initiatives to improve efficiency and productivity
- Develop and mentor a high-performing service desk team
- Provide exceptional customer service and support
- 5+ years of experience in IT service desks
- Strong understanding of IT service management principles and ITIL framework
- Experience with scripting and automation tools (e.g., PowerShell, Python)
- Proficiency in service desk tools and ticketing systems
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Tangram Service Desk Transformation Manager
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Tauranga, Bay of Plenty, New Zealand Tangram Full timeAbout the Position">We are seeking an experienced IT Service Desk Technical Lead to join our team at Tangram. As the ideal candidate, you will have 5+ years of IT service desk experience, with a strong analytical mindset, problem-solving skills, and a results-oriented approach.Key Responsibilities">We are looking for a self-motivated learner with a...
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IT Service Desk Optimization Specialist
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Tauranga, Bay of Plenty, New Zealand Tangram Full timeTangram is seeking a dedicated IT Service Desk Technical Lead to join our team in the Bay of Plenty. As a key member of our organization, you will be responsible for optimizing our service desk processes, automating tasks, and gaining better insights. Your analytical mindset, problem-solving skills, and structured approach will enable you to develop our team...
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Technical Service Desk Lead
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Tauranga, Bay of Plenty, New Zealand Tangram Full timeWe are looking for an exceptional IT Service Desk Technical Lead to join Tangram's team in the Bay of Plenty. The ideal candidate will have a strong background in IT service management, excellent technical skills, and outstanding communication abilities. As a key contributor to our organization, you will be responsible for driving process improvements,...
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Service Desk Technical Lead
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Tauranga, Bay of Plenty, New Zealand Tangram Full timeThe CompanyA wonderful opportunity has come up in the Bay of Plenty for a Service Desk Lead for a prominent brand.You will be the type of person that needs to bring the Service Desk to the next level by optimizing processes, automating tasks, and gaining better insights.The goal is to develop the team to become more proactive, reducing time spent on...
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Service Desk Optimization Expert
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Service Desk Technical Lead
6 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeThe CompanyA wonderful opportunity has come up in the Bay of Plenty for a Service Desk Lead for a prominent brand. You will be the type of person that needs to bring the Service Desk to the next level by optimizing processes, automating tasks, and gaining better insights. The goal is to develop the team to become more proactive, reducing time spent on...
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IT Service Management Specialist
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Operational Excellence Manager
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Business Alliance Manager
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Rotorua ED Reception and Administration Officer
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Tauranga, Bay of Plenty, New Zealand Lumino The Dentists Full timeJoin Our TeamBay Orthodontics is a leading provider of specialist orthodontic services in the Bay of Plenty region. With two highly skilled orthodontists and an experienced support team, we pride ourselves on delivering exceptional patient outcomes in a modern and efficient environment.About the RoleWe are seeking a highly organized and customer-focused...
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Group Operations Manager
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Tauranga, Bay of Plenty, New Zealand Pathlab Ltd Full time2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Pathlab LtdSenior HR advisor | People | Capability | PerformanceGroup Operations ManagerLead critical operational functions across a dynamic, multi-site medical laboratory network.Pivotal leadership role reporting...
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