Group Operations Manager
2 days ago
Group Operations Manager
Lead critical operational functions across a dynamic, multi-site medical laboratory network.
- Pivotal leadership role reporting directly to the CEO
- Shape and optimise operational strategy, systems, and efficiencies
- Champion Health & Safety, risk management, and continuous improvement
This is a rare opportunity to take on a key leadership role at Pathlab, a leading medical diagnostic laboratory group in New Zealand. Reporting directly to the CEO, the Group Manager – Operations will lead and optimise operational support functions, ensuring efficiency, compliance, and continuous improvement across the organisation.
With a broad and strategic remit, you will be responsible for driving business growth, operational resilience, and financial sustainability. This includes leading key operational functions such as procurement, facilities, transport, and logistics, ensuring seamless service delivery, process optimisation, and cost control. You will also ensure that operational functions align with quality standards, regulatory requirements, and organisational objectives.
Health & Safety is a core responsibility of this role, requiring strong leadership to ensure an embedded, proactive safety culture. You will own the H&S strategy, ensure compliance with workplace safety regulations, oversee risk management, and drive continuous improvement in safety practices. This includes Board-level reporting and accountability for Health & Safety performance across all sites.
As part of the senior leadership team, you will work closely with internal and external stakeholders, ensuring Pathlab's operational functions remain resilient, adaptable, and aligned with strategic objectives.
What We're Looking For
We are seeking an experienced and commercially minded operational leader with a proven track record in healthcare, laboratory services, or a similarly complex and regulated industry. This role requires someone who can balance high-level strategic thinking with hands-on day-to-day operational execution.
What You Will Bring
Ideally, you will:
- Have extensive senior leadership experience in operational management within a healthcare, medical laboratory, or other regulated service industry.
- Be a strong strategist, with the ability to define and execute long-term operational plans that align with business objectives.
- Have expertise in process optimisation, automation, procurement, logistics, and system integration to drive efficiency and service excellence.
- Demonstrate extensive Health & Safety leadership experience.
- Bring a strong financial acumen, including budgeting, cost control, and capital expenditure planning.
- Have experience leading change management and continuous improvement initiatives, ensuring the organisation evolves in line with industry best practice.
- Be a highly effective communicator, skilled in stakeholder engagement at all levels, including executive teams, regulatory bodies, and external partners.
- Be a resilient and adaptable leader, able to manage competing priorities in a fast-paced, high-accountability environment.
About Us | Mō Mātou
Pathlab is a New Zealand-owned and operated medical diagnostic laboratory, providing essential testing services to the Bay of Plenty, Waikato, and Lakes regions. Our team of over 550 highly skilled professionals delivers high-quality, innovative, and progressive pathology services 24/7, supporting the health and wellbeing of our communities.
Our vision is "Setting the Benchmark for Diagnostic Excellence in Aotearoa New Zealand", and we are committed to fostering a collaborative, people-focused, and high-performing workplace.
To Apply
If this sounds like you, apply now via Seek. For a confidential discussion or a copy of the full position description, please contact Natasa Calvert at natasha.calvert@pathlab.co.nz
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