Technical Service Desk Lead
4 days ago
We are looking for an exceptional IT Service Desk Technical Lead to join Tangram's team in the Bay of Plenty. The ideal candidate will have a strong background in IT service management, excellent technical skills, and outstanding communication abilities. As a key contributor to our organization, you will be responsible for driving process improvements, implementing automation initiatives, and developing our team's capabilities.
Job DescriptionThe successful candidate will be responsible for:
- Optimizing service desk processes and workflows
- Implementing automation initiatives to improve efficiency and productivity
- Developing and mentoring a high-performing service desk team
- Providing exceptional customer service and support
- 5+ years of experience in IT service desks
- Strong understanding of IT service management principles and ITIL framework
- Experience with scripting and automation tools (e.g., PowerShell, Python)
- Proficiency in service desk tools and ticketing systems
- Knowledge of business intelligence and reporting tools
- Opportunity to work with a dynamic and growing organization
- Chance to develop and implement process improvements
- Collaborative and supportive work environment
-
Service Desk Technical Lead
4 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeThe CompanyA wonderful opportunity has come up in the Bay of Plenty for a Service Desk Lead for a prominent brand.You will be the type of person that needs to bring the Service Desk to the next level by optimizing processes, automating tasks, and gaining better insights.The goal is to develop the team to become more proactive, reducing time spent on...
-
Service Desk Technical Lead
5 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeThe CompanyA wonderful opportunity has come up in the Bay of Plenty for a Service Desk Lead for a prominent brand. You will be the type of person that needs to bring the Service Desk to the next level by optimizing processes, automating tasks, and gaining better insights. The goal is to develop the team to become more proactive, reducing time spent on...
-
Technical Service Desk Professional
7 days ago
Tauranga, Bay of Plenty, New Zealand Science New Zealand Full timeAbout This Role: As a Technical Service Desk Professional at Scion, you will play a vital role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide expert technical assistance to our staff and customers, resolving issues efficiently and effectively. If you have a passion for delivering exceptional customer...
-
Service Desk Optimization Expert
5 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeAbout Us">Tangram is a leading company in the industry, and we are seeking an exceptional IT Service Desk Technical Lead to join our team. As the ideal candidate, you will have 5+ years of IT service desk experience, with a strong analytical mindset, problem-solving skills, and a results-oriented approach.Job Description">We are looking for a Technical...
-
IT Service Desk Optimization Specialist
4 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeTangram is seeking a dedicated IT Service Desk Technical Lead to join our team in the Bay of Plenty. As a key member of our organization, you will be responsible for optimizing our service desk processes, automating tasks, and gaining better insights. Your analytical mindset, problem-solving skills, and structured approach will enable you to develop our team...
-
Tangram Service Desk Transformation Manager
5 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeAbout the Position">We are seeking an experienced IT Service Desk Technical Lead to join our team at Tangram. As the ideal candidate, you will have 5+ years of IT service desk experience, with a strong analytical mindset, problem-solving skills, and a results-oriented approach.Key Responsibilities">We are looking for a self-motivated learner with a...
-
Tauranga, Bay of Plenty, New Zealand Tangram Full timeTangram is seeking a highly skilled IT Service Desk Technical Lead to join our team in the Bay of Plenty. As a key member of our organization, you will be responsible for driving process improvements, implementing automation initiatives, and developing our team's capabilities. Your strong analytical mindset, problem-solving skills, and structured approach...
-
Technical Support Lead
5 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeAbout the Company">Tangram is a prominent brand seeking an exceptional IT Service Desk Technical Lead to optimize processes, automate tasks, and drive team growth. As the ideal candidate, you will have 5+ years of IT service desk experience, with a strong analytical mindset, problem-solving skills, and a results-oriented approach.Responsibilities">Ongoing...
-
It Service Desk Operator
1 week ago
Tauranga, Bay of Plenty, New Zealand Science New Zealand Full timeScion is a Crown Research Institute at the centre of scientific research and technology development for forestry, wood products, wood-derived materials, and other biomaterial sectors. With two main campuses in Rotorua and Christchurch, Scion offers the opportunity to pursue a fulfilling professional career alongside more than 300 scientists, engineers,...
-
IT Service Management Specialist
5 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeAbout Tangram">Tangram is a prominent brand seeking an exceptional IT Service Desk Technical Lead to optimize processes, automate tasks, and drive team growth. As the ideal candidate, you will have 5+ years of IT service desk experience, with a strong analytical mindset, problem-solving skills, and a results-oriented approach.Key Skills and Attributes">Able...
-
Technical Services Coordinator
3 hours ago
Tauranga, Bay of Plenty, New Zealand Tauranga City Council Full timeAbout the JobWe are looking for a highly skilled technical operations specialist to join our team as a Technical Operations Coordinator. As a key member of our events team, you will play a critical role in delivering high-quality technical production services to support live events.The successful candidate will have extensive experience in theatrical...
-
Technical Services Manager
2 days ago
Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full timeJob OverviewWe have an exciting opportunity for a Technical Advisor to join our team in Tauranga. As a key member of our Maritime Cargo and Construction division, you will be responsible for providing technical support to our customers and developing strong relationships with them.ResponsibilitiesProvide technical advice and support on a range of...
-
Technical Services Advisor
4 days ago
Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full time**Key Responsibilities**We are looking for an individual with strong analytical and problem-solving skills to provide technical advice and support on a range of Liebherr-Maritime Cargo and Construction Products. The successful candidate will also be responsible for liaising with the factory to resolve technical concerns, monitoring and analyzing equipment...
-
Computer Systems Helpdesk Expert
7 days ago
Tauranga, Bay of Plenty, New Zealand Science New Zealand Full timeJob Description: As a Computer Systems Helpdesk Expert, you will be responsible for providing top-notch technical support to our staff and customers. This includes addressing a wide range of technical issues, from basic queries to complex system problems. You will also collaborate closely with our internal teams to identify and resolve technical issues,...
-
Technical Manager
3 days ago
Tauranga, Bay of Plenty, New Zealand Tangram Full timeWe are looking for a Technical Manager to join our team at Tangram. This role involves overseeing the technical planning and execution of events and ensuring seamless event delivery.Key Responsibilities:Manage all creative, technical, and logistical aspects of events from preparation to operation, pack-out, and stock management.Coordinating with AV...
-
Tauranga, Bay of Plenty, New Zealand Lumino The Dentists Full timeCompany OverviewBay Orthodontics is a leading provider of specialist orthodontic services in the Bay of Plenty region. With two highly skilled orthodontists and an experienced support team, we pride ourselves on delivering exceptional patient outcomes in a modern and efficient environment.Job DescriptionWe are seeking a highly organized and customer-focused...
-
Front Desk Officer
6 days ago
Tauranga, Bay of Plenty, New Zealand New Zealand Government Full timeAbout the RoleJob OverviewRotorua Emergency Department is seeking a highly motivated individual to fill a fixed-term position as a Front Desk Officer. This role will provide administrative support and reception services, working closely with our dedicated team.We are looking for someone who is upbeat, people-focused, and caring, with excellent communication...
-
IT Support Specialist
7 days ago
Tauranga, Bay of Plenty, New Zealand Science New Zealand Full timeJob Summary: We are seeking a skilled IT Support Specialist to provide exceptional first and second-level technical assistance to our staff and customers. As an integral part of our team, you will be responsible for delivering high-quality support services, including telephone, email, and in-person assistance, as well as training and troubleshooting.About...
-
Technical Advisor
4 days ago
Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full timeThe Maritime Cargo and Construction division has a newly created opportunity due to growth for a Technical Advisor.In this role you will be responsible for the provision of high-level technical information and support to the Division and its Customers and will be the key contact in relation to equipment/system performance and trend analysis.Based in our...
-
Technical Advisor
5 days ago
Tauranga, Bay of Plenty, New Zealand Liebherr-Australia Full timeThe Maritime Cargo and Construction division has a newly created opportunity due to growth for a Technical Advisor. In this role you will be responsible for the provision of high-level technical information and support to the Division and its Customers and will be the key contact in relation to equipment/system performance and trend analysis. Based in our...