Operational Services Manager
7 days ago
Job Summary: We are seeking a highly skilled Catering Team Lead to join our team at Compass Group New Zealand. As a key member of our operations team, you will be responsible for managing the catering services and leading a team of professionals to deliver exceptional results.
About Us: Compass Group New Zealand is a leading food and support services provider across multiple industries. Our company specializes in turning ordinary acts of service into extraordinary experiential moments for our clients.
Your Key Responsibilities:
- Manage and organize catering services in accordance with client standards and Compass Group's guidelines.
- Lead and develop a high-performing team to ensure the delivery of high-quality services that meet client expectations.
- Develop and maintain effective relationships with contractors and schools to drive long-term partnerships.
- Manage contracts to provide services, ensuring compliance with the contracted scope of work.
- Establish and maintain quality customer service practices, driving end-user satisfaction.
- Effectively manage the cost of goods and/or food within the workplace, including inventory and stock control.
- Provide feedback, training, and development to staff to enhance their skills and performance.
- In-depth understanding of Occupational Health, Safety, and Environment principles.
- Strong commercial acumen with the ability to manage resources effectively.
What We Offer:
- A comprehensive training program to develop your skills and knowledge.
- A range of benefits, including access to online learning programs, formal career paths, rewards, and recognition.
- A commitment to providing a safe and healthy work environment.
- Corporate and retail discounts on health insurance, gym memberships, optometry services, and more.
- Site-specific benefits, depending on the site, such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools.
About You: To succeed in this role, you will need to possess excellent leadership and management skills, a strong commercial acumen, and a proven track record of delivering results in a fast-paced environment. You should also be able to communicate effectively with stakeholders and build strong relationships with colleagues and clients.
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