Sales Development Telecommunications Specialist

6 days ago


Auckland, Auckland, New Zealand Bruntwork Full time

**Customer-Focused Sales Professional**

We're looking for a highly motivated and customer-focused Telesales Agent to join our team at BruntWork, a leading telecommunications company in New Zealand. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and reactivating past clients.

You'll engage with a diverse range of customers, from individual consumers to established businesses, developing your skills in a fast-paced, rewarding environment. Our ideal candidate will have exceptional communication skills, a proven track record in telesales or customer service, and a commitment to maintaining the highest standards of data privacy and security in all customer interactions.

**Key Responsibilities**

  • Develop and execute sales strategies to drive revenue growth, focusing on delivering exceptional customer experiences.
  • Build and maintain strong relationships with customers, providing timely and effective support.
  • Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
  • Collaborate with field sales teams to set up high-value appointments for in-person consultations.
  • Stay up-to-date on telecom industry trends and product innovations, applying this knowledge to deliver exceptional customer experiences.

**Requirements**

  • 2+ years of experience in telesales or customer service, preferably in the telecommunications sector.
  • Proven track record of achieving sales targets and exceeding customer expectations.
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly over the phone.
  • Proficiency with CRM systems and auto-dialers, with a knack for leveraging technology in sales.
  • Strong problem-solving skills and the ability to think on your feet in dynamic customer interactions.


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