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Telecommunications Sales Professional
1 week ago
**Company Overview**
BruntWork is a leading telecommunications company revolutionizing connectivity across New Zealand. With over a decade of experience, we're a dynamic franchise of a major telecom provider, offering cutting-edge solutions to both consumers and businesses.
We're committed to innovation and customer satisfaction, continually expanding our services and reach. Our goal is to provide exceptional telecom solutions that meet the evolving needs of our customers.
**Job Description**
As a Telesales Agent at BruntWork, you'll play a crucial role in growing our customer base, reactivating past clients, and maximizing the value we provide to existing accounts. You'll engage with a diverse clientele ranging from individual consumers to established businesses, developing your skills in a fast-paced, rewarding environment.
**Responsibilities**
- Drive sales through outbound calls, offering tailored telecom solutions to consumers and businesses.
- Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
- Spearhead campaigns to win back former customers, showcasing our latest offerings and improvements.
- Manage and nurture relationships with business clients, becoming their trusted telecom advisor.
- Coordinate with field sales teams, setting up high-value appointments for in-person consultations.
**Requirements**
- Exceptional communication skills with the ability to build rapport quickly over the phone.
- Proven track record in telesales or customer service, preferably in the telecommunications sector.
- Ability to work full-time, adhering to New Zealand business hours.
- Proficiency with CRM systems and auto-dialers, with a knack for leveraging technology in sales.
- Strong problem-solving skills and the ability to think on your feet in dynamic customer interactions.
- Passion for staying updated on telecom industry trends and product innovations.
- Resilience and a positive attitude, with the drive to meet and exceed sales targets.
- Commitment to maintaining the highest standards of data privacy and security in all customer interactions.