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Remote Telecom Sales Representative

2 weeks ago

Auckland, Auckland, New Zealand Bruntwork Full time

**Telecom Solutions Expert**

We're seeking a highly skilled Telesales Agent to join our team at BruntWork, a leading telecommunications company in New Zealand. As a key member of our sales team, you'll be responsible for driving sales growth, reactivating past clients, and maximizing the value we provide to existing accounts.

You'll engage with a diverse range of customers, from individual consumers to established businesses, developing your skills in a fast-paced, rewarding environment. Our ideal candidate will have exceptional communication skills, a proven track record in telesales or customer service, and a passion for staying updated on telecom industry trends and product innovations.

**Key Responsibilities**

  • Develop and execute sales strategies to drive revenue growth.
  • Build and maintain strong relationships with customers, providing exceptional customer service and support.
  • Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
  • Collaborate with field sales teams to set up high-value appointments for in-person consultations.
  • Stay up-to-date on telecom industry trends and product innovations, applying this knowledge to deliver exceptional customer experiences.

**Requirements**

  • 3+ years of experience in telesales or customer service, preferably in the telecommunications sector.
  • Proven track record of achieving sales targets and exceeding customer expectations.
  • Excellent communication and interpersonal skills, with the ability to build rapport quickly over the phone.
  • Proficiency with CRM systems and auto-dialers, with a knack for leveraging technology in sales.
  • Strong problem-solving skills and the ability to think on your feet in dynamic customer interactions.