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Store Operations Specialist

2 weeks ago

Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full time

**Join Our Retail Team**

Vodafone New Zealand Limited is a leading telecommunications company that's committed to creating a better-connected Aotearoa. We're seeking a motivated Retail Sales Manager to join our One NZ Retail Team as a Floor Lead.

In this role, you'll be responsible for leading a team of passionate Customer Champions to achieve sales targets and deliver exceptional customer experiences. You'll also collaborate with the Retail Lead, Area Lead, Market Lead, HRBP, and People & Planning to meet employee resource needs.

To succeed in this role, you'll need:

  • Experience in Retail or Telecommunications
  • Sales savvy: Proven track record of working to sales targets
  • Customer Service Pro: Strong background in delivering exceptional customer service
  • Leadership Experience: At least 6-12 months of experience in coaching, mentoring, or managing others
  • Flexible Schedule: Comfortable working rotational shifts, including evenings and weekends

**Benefits:**

  • Proudly Rainbow Tick certified and championing diversity of thought, perspective, and background
  • Opportunities for learning beyond Aotearoa
  • A friendly and open environment with leading flexible working practices