Hotel Operations Supervisor

5 days ago


Auckland, Auckland, New Zealand Ibis Budget Full time
Job Summary

This role is responsible for supervising the overnight team and ensuring the smooth operation of the hotel in the absence of the management team. The successful candidate will be a business-minded individual with strong leadership skills and a passion for delivering exceptional customer service.

About Us

We are a dynamic and inclusive company that offers a unique opportunity for career growth and development. Our commitment to diversity and inclusion means that we welcome applications from candidates from diverse backgrounds.

Salary and Benefits

The salary for this role is competitive and includes benefits such as an enhanced pay rate for shifts worked between 12am and 5am, discounted hotel stays and food and beverage rates worldwide, and access to our learn-as-you-earn program.

Key Responsibilities
  • Supervise the overnight team and ensure the smooth operation of the hotel
  • Run reports and compile statistical information as required by finance policies and procedures
  • Process guest account transactions and complete computer system backups
  • Manage the security and safety of both hotel guests and employees
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of front office experience in a supervisory role
  • Knowledge of Opera Cloud is advantageous
  • Immaculate personal presentation and high level of communication – both written and verbal
  • Leadership capability
  • NZ citizenship, permanent residency, or a current and valid work visa/permit


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