Helpdesk Leadership Role
3 days ago
We are seeking a skilled IT professional to join our team as an IT Helpdesk Manager. The successful candidate will be responsible for managing a team of helpdesk professionals, improving service delivery, and providing exceptional technical support to staff.
Key Responsibilities
The key responsibilities of this role include:
- Leading and developing a high-performing team of helpdesk professionals.
- Managing IT helpdesk operations to ensure efficient handling of technical support requests and meeting service level expectations.
- Implementing improvements in desktop operations, maintenance, and service efficiency, including the provision of 24x7 remote support environment.
- Analysing data to optimize processes, identify trends, and enhance support strategies.
- Collaborating with internal teams and external partners to resolve IT challenges effectively.
- Staying up-to-date with industry developments to implement the best IT solutions and practices.
Requirements
To be successful in this role, you will need:
- Proven leadership experience in IT helpdesk or technical support management.
- Strong customer service focus and excellent communication skills.
- Hands-on experience with Windows 10 and 11 clients and Windows Server, Microsoft Office 365, SharePoint, VMware, RDS, SQL Server and more.
- A systematic and collaborative approach to problem-solving.
- The ability to think on your feet and become familiar with a wide range of modern IT systems.
-
It Helpdesk Manager
4 days ago
Christchurch, Canterbury, New Zealand Westland Milk Products Full timeWestland Milk Products is a well-known New Zealand end-to-end dairy manufacturer based in the beautiful South Island with offices and production facilities based in both Christchurch and Hokitika.Owned by the Global Top 5 dairy company Yili Group, Westland Milk Products and its related companies in New Zealand, Oceania Dairy (Glenavy), Pure Nutrition Ltd...
-
Technical Support Specialist
3 days ago
Christchurch, Canterbury, New Zealand Westland Milk Products Full timeJob DescriptionWe are seeking an experienced IT professional to join our team as an IT Helpdesk Manager. This role will involve managing a team of helpdesk professionals, improving service delivery, and providing exceptional technical support to staff.Key AccountabilitiesThe successful candidate will be responsible for:Leading and developing a...
-
IT Operations Manager
4 days ago
Christchurch, Canterbury, New Zealand Westland Milk Products Full timeJob OverviewWestland Milk Products is a leading New Zealand dairy manufacturer with offices and production facilities based in Christchurch and Hokitika. Owned by Yili Group, the company operates as part of the Yili Oceania Business Division (YOBD). As IT Helpdesk Manager, you will play a key role in ensuring smooth IT operations across the division.About...
-
Clinical Leadership Role
4 days ago
Christchurch, Canterbury, New Zealand Advanced Personnel Management Full time**Join Our Vision**At Advanced Personnel Management (APM) Aotearoa, we're on a mission to enable better lives every single day. We believe that together, we can achieve great things.Fueled by our Tikanga Maori values of Manaakitanga, Kotahitanga, Wairuatanga, Whanaungatanga, and Rangatiratanga, we deliver culturally responsive, quality services to our...
-
Airport Leadership Role
6 days ago
Christchurch, Canterbury, New Zealand Nz Customs Full timeRole OverviewThe New Zealand Customs Service | Te Mana Arai o Aotearoa is seeking a Senior Leader to oversee passenger operations in the Central and Southern regions. This strategic role involves leading teams, managing risks, and ensuring compliance with customs regulations.Key ResponsibilitiesLead cross-functional teams to achieve operational...
-
Care Leadership Role
3 days ago
Christchurch, Canterbury, New Zealand Kindercare Learning Centres Full timeCompany OverviewAt Kindercare Learning Centres, we pride ourselves on providing exceptional childcare and education to our community. Our centres are designed to create a warm and welcoming environment where children can thrive and develop their full potential.We're looking for a dedicated leader who is committed to driving success and leading a team to...
-
Transportation Leadership Role
5 days ago
Christchurch, Canterbury, New Zealand Kiwirail Full timeAbout the Job:This Production Manager role is a key position in our Upper South Island region, responsible for leading a team that delivers track maintenance and renewals. As a leader, you'll promote a culture of safety and continuous improvement, and work closely with our Regional Infrastructure Manager to develop and implement strategies that meet our...
-
Engineering Leadership Role
6 days ago
Christchurch, Canterbury, New Zealand South Pacific Meats Full timeJob OverviewThe Engineering Manager plays a pivotal role in the ongoing operation of our site, ensuring that production departments experience minimal downtime due to engineering and maintenance requirements. This position requires strong leadership skills, effective communication, and the ability to prioritize tasks and manage resources efficiently.About...
-
Facilities Leadership Role
6 days ago
Christchurch, Canterbury, New Zealand The Hermitage Full timeLeadership OpportunityAs a Maintenance Manager at The Hermitage, Aoraki/Mount Cook, you'll have the opportunity to lead a dynamic maintenance team and make a real difference in the lives of our guests and employees. With your technical expertise and leadership skills, you'll ensure that our facilities are safe, efficient, and well-maintained.Key...
-
Healthcare Leadership Role
6 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeAbout the RoleThe District Chief Allied Health, Scientific and Technical provides strategic clinical leadership, management oversight, and support for Allied Health, Scientific and Technical (AHST) services regionally. The ideal candidate will have a strong understanding of the New Zealand health sector and be able to lead and motivate AHST colleagues and...
-
Rehabilitation Leadership Role
3 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeLeadership OpportunityWe are looking for an experienced Occupational Therapist to lead our Occupational Therapy team. As a Clinical Team Leader, you will be integral to our leadership team, working closely with other Clinical Team Leaders and the Clinical Manager to lead and improve clinical services in the Older Person's health and Rehabilitation...
-
Nursing Leadership Role
24 hours ago
Christchurch, Canterbury, New Zealand Tewhatuora Full timeJob OverviewBurwood Hospital is seeking a permanent 0.6FTE senior nursing leadership opportunity. As a Clinical Team Coordinator, you will play a crucial role in ensuring the delivery of high-quality patient care.This challenging role requires an experienced senior nurse with expertise in the acute setting. You will enjoy working in a fast-paced environment,...
-
Senior Leadership Role
2 days ago
Christchurch, Canterbury, New Zealand Tribe Recruitment Full timeAbout YouThe ideal candidate possesses:A strategic mindset and experience as a leader in a similar role, with P&L responsibilityA commercial perspective and familiarity with high-growth businesses focused on value creationInspirational leadership skills, with a track record of building high-performance teams (ideally 50+ employees)Operational management...
-
Senior Sales Leadership Role
24 hours ago
Christchurch, Canterbury, New Zealand Fosterra Full time**Job Summary**We are seeking an experienced Senior Sales Leadership professional to join our team at Fosterra. As a key member of our leadership team, you will be responsible for driving revenue growth across key international markets.The ideal candidate will have a strong background in sales leadership, with experience in developing and executing strategic...
-
Leadership Role in Customer Services
2 days ago
Christchurch, Canterbury, New Zealand Dplinsurance Full timeWe are seeking a Senior Customer Service Manager to join our team at Autosure Insurance Limited. As a key member of our leadership team, you will play a critical role in driving business success through exceptional customer service.Your primary responsibility will be to lead a high-performing team, ensuring they have the necessary tools and support to...
-
Clinical Leadership Role
2 days ago
Christchurch, Canterbury, New Zealand Canterbury District Health Board Full timeKey Responsibilities:Provide clinical expertise and leadership to our multidisciplinary teamsDeliver innovative and effective acute and long-term care to patientsContribute to the ongoing development of our client-centered frameworksWork collaboratively with other healthcare professionals to achieve quality-driven outcomes
-
Occupational Therapist Leadership Role
3 days ago
Christchurch, Canterbury, New Zealand Canterbury District Health Board Full timeJob DescriptionWe are seeking an experienced and skilled Occupational Therapist to join our team as a Clinical Team Leader. This is a unique opportunity to develop your leadership skills and contribute to the improvement of our clinical services.Key Features of the RolePermanent full-time opportunity working Monday – Friday approximately 0730 –...
-
Occupational Therapy Leadership Role
7 days ago
Christchurch, Canterbury, New Zealand NHS Full timeSenior Occupational Therapy Services ManagerThis role involves providing clinical leadership and management to a team of Occupational Therapists. The post holder will be responsible for supervising staff, students, and volunteers, as well as contributing to the development of Occupational Therapy services.Main ResponsibilitiesTo oversee the delivery of...
-
Financial Services Leadership Role
2 days ago
Christchurch, Canterbury, New Zealand Westpac New Zealand Full timeAbout the Position">This is an exciting opportunity to join our team as a Financial Services Leadership Role. As a leader, you will be responsible for driving business growth and enhancing customer experience through process improvements and technology optimization initiatives.">Key Responsibilities">">Lead a team of Lending Support Specialists to embed a...
-
GSI Alliance Leadership Role
5 days ago
Christchurch, Canterbury, New Zealand Canonical Full timeJob DescriptionThis senior leadership role is responsible for leading our business development and partnership with Global System Integrators (GSIs). The successful candidate will have experience in alliance and indirect sales management roles, as well as deep commercial experience encompassing revenue and margins.Responsibilities include owning and driving...