Experience Coordinator
4 days ago
Auckland Council's mission is to bring people together to build a future for wildlife. Our goal is to demonstrate care for wildlife, inspire visitors to value wildlife, support conservation efforts, and foster a high-performance culture.
Role OverviewThis permanent full-time position of 40 hours per week (Monday to Friday with some weekends and public holidays required from time to time) plays a key role in ensuring every visitor enjoys a seamless and memorable visit. As part of our Business Development team, you'll be working in a dynamic environment where no two days are the same.
About the Role- You will manage and fulfil bookings for our incredible experiences, from animal encounters and VIP tours to birthday parties, school visits, and tourist bookings.
- You will liaise with internal teams, manage bookings in our systems, and provide outstanding service to guests before they even arrive at the Zoo.
We are looking for someone who:
- Is a customer service superstar – you thrive on making people happy
- Is highly organised – you can juggle multiple bookings and deadlines with ease
- Has excellent communication skills – you engage with customers and internal teams confidently
- Is tech-savvy – experience with booking systems like Ungerboeck/Momentus is a plus
- Is sales-oriented – able to upsell products to maximise revenue
- Is flexible & proactive – able to work weekends from time to time and respond to last-minute changes
This fantastic role enables you to work in a fun and stimulating environment, in lovely surroundings, and to mix and mingle with a broad variety of people. The salary for this role is $60,000 - $65,000 per annum (depending on skills and experience), four weeks annual leave, rising to five weeks after three years, and a range of partnership discounts and benefits.
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Employee Experience Coordinator
14 minutes ago
Auckland, Auckland, New Zealand Gallagher AU Full timeGallagher is a world-leading insurance brokerage and risk management company, with a strong commitment to investing in our people. As a People & Culture Coordinator, you'll be part of a talented team that values collaboration and innovation.Your key responsibilities will include providing administrative support across people processes, such as drafting...
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Guest Experience Coordinator
3 days ago
Auckland, Auckland, New Zealand Tangram Full timeWe are seeking a highly skilled and experienced professional to join our team as a Guest Experience Coordinator.This is a permanent position offering a minimum of 25 hours per week and provides an exciting opportunity to work in a unique setting.Key Responsibilities:Coordinating guest services and ensuring exceptional customer experiences.Collaborating with...
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Client Experience Coordinator
12 minutes ago
Auckland, Auckland, New Zealand Hillary Outdoors Full timeAbout This RoleWe're on the hunt for a Programme Coordinator to cover parental leave from June 2025. This is an immediate start position, allowing for a comprehensive handover and smooth transition.In this role, you'll be responsible for coordinating logistics, managing client communications, and liaising with colleagues to ensure seamless delivery of our...
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Employee Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand Watercare Services Limited Full timeWe have a fantastic opportunity for an experienced HR Co-ordinator to join our hardworking and fun-loving People and Capability team.This role plays a key part in coordinating and managing all people-related requests in the employee lifecycle. A day in this role could look like:Onboarding/offboardingTransfers/changesManaging P&C filesTroubleshooting...
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It Ownership Experience Coordinator
6 days ago
Auckland, Auckland, New Zealand Foodstuffs Full timeJoin to apply for the IT Ownership Experience Coordinator role at Foodstuffs North Island Limited.Please note - this is a 12-month fixed term contract.Kia ora.We're Foodies.You know New World, PAK'nSAVE and Four Square right?That's usWith 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New...
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IT Ownership Experience Coordinator
7 days ago
Auckland, Auckland, New Zealand Foodstuffs Full timeJoin to apply for the IT Ownership Experience Coordinator role at Foodstuffs North Island Limited.Please note - this is a 12-month fixed term contract.Kia ora. We're Foodies. You know New World, PAK'nSAVE and Four Square right? That's usWith 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New...
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Pacific Experience Coordinator
6 days ago
Auckland, Auckland, New Zealand The University of Auckland Full timeJob Description:Pacific Experience CoordinatorThe University of Auckland is seeking a highly motivated and customer-focused Pacific Experience Coordinator to join our team. This role is responsible for delivering a mana-enhancing experience across multiple platforms, including phone, email, and live webchat, in a fast-paced and high-volume environment.Key...
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Customer Experience Coordinator
6 days ago
Auckland, Auckland, New Zealand Talent Propeller Limited Full time**Our Story**Talent Propeller Limited has come a long way since its humble beginnings in Whangarei over 30 years ago. From a small dealership to a network of locations across New Zealand, we've built a reputation for trust, quality, and exceptional service.We're now taking our service excellence to the next level with the opening of our new facility in...
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Travel Experience Coordinator
1 day ago
Auckland, Auckland, New Zealand Your Getaway Destinations Full timeJob OverviewYour Getaway Destinations is seeking a skilled Travel Experience Coordinator to enhance our team. This remote role focuses on coordinating travel bookings and ensuring exceptional client communication and service.Key Responsibilities:Facilitate travel arrangements for clients, including flights, accommodation, transport, and activities,...
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Customer Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeCompany OverviewAuckland Council is one of the largest local authorities in the South Pacific, providing essential services to over 1.5 million people. We strive for social, cultural, and environmental progress while working towards becoming a world-class city.Job DescriptionThe Customer Experience Coordinator plays a critical role in overseeing the daily...
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IT Ownership Experience Coordinator
1 week ago
Auckland, Auckland, New Zealand Foodstuffs North Island Full timePlease note - this is a 12-month fixed term contractKo wai mātou – About usKia ora. We're Foodies. You know New World, PAK'nSAVE and Four Square right? That's usWith 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we...
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Customer Experience Coordinator
4 days ago
Auckland, Auckland, New Zealand Goodman Fielder Full time**Job Summary**We are seeking a Customer Experience Coordinator to join our team at Goodman Fielder. The successful candidate will be responsible for interacting with customers, managing email correspondence, and achieving productivity standards.About the RoleThe Customer Experience Coordinator will be the first point of contact for customers, providing...
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Life Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand Oceania Full timeWe are seeking an experienced professional to join our team as a Lifestyle Coordinator. As part of this role, you will assist residents during their transition to The Helier Care Residences, ensuring a safe and supported experience.The successful candidate will provide event and resident experience services based on the principles of the 5 ways to wellbeing,...
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Customer Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full timeWhat We OfferAs a Customer Experience Coordinator at JACOBS DOUWE EGBERTS, you will enjoy:A competitive salary.3% Kiwisaver Employer Contribution.Incentive bonus.MEDICAL Insurance for you and your family.Income Protection and Life Insurance.A half-day off on your birthday.Delicious coffee and tea on-site and quarterly free staff orders of your favourite...
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Customer Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand The Warehouse Group Full timeRole OverviewWe are seeking a Customer Experience Coordinator to join our team, who will be responsible for providing exceptional customer service and support to our customers. This role will involve working closely with the Apparel Manager to develop and implement plans to improve customer satisfaction and loyalty.Key ResponsibilitiesKey responsibilities of...
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Auckland, Auckland, New Zealand Auckland Council Full timeAbout the RoleA key position in our Complaints, Privacy and Official Information team, responsible for managing daily complaints and LGOIMA requests.This role is ideal for a recent graduate looking to grow their career in local government.As the Customer Experience Coordinator, you will oversee the daily flow of complaints and LGOIMA requests, logging,...
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Customer Experience Coordinator
1 day ago
Auckland, Auckland, New Zealand Auckland Council Full timeJoin our Complaints, Privacy and Official Information team providing critical work across Auckland Council and its CCOs.Full-time opportunity ideal for a recent graduate looking to grow their career in local government.Hybrid working environment role.Role OverviewAs the Customer Experience Coordinator, you will oversee the daily flow of complaints and LGOIMA...
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Student Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand The University of Auckland Full timeCampus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland.">We operate a range of 'wellbeing services', such as Accommodation, Counselling and Health Services, aimed at removing personal barriers to academic success.About the Role:We are seeking a Student Experience Coordinator to...
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Customer Experience Coordinator
13 minutes ago
Auckland, Auckland, New Zealand This is an IT support group Full timeFisher & Paykel Appliances is a leading provider of premium appliance solutions, committed to delivering exceptional service to our customers. As a Sales Support Consultant, you will play a key role in supporting our sales teams across New Zealand and Australia.The successful candidate will be responsible for managing orders, building trusted relationships...
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Customer Experience Coordinator
5 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeJoin our Complaints, Privacy and Official Information team providing critical work across Auckland Council and its CCOsFull-time opportunity ideal for a recent graduate looking to grow their career in local governmentHybrid working environment roleHe angitūtanga: The opportunityAs the Customer Experience Coordinator, you will oversee the daily flow of...