Relationship Manager

1 week ago


Christchurch, Canterbury, New Zealand Bidfood Full time

About This Role: We're seeking a skilled and dedicated individual to join our customer service team as a Customer Service Representative. In this role, you'll have the opportunity to provide exceptional service to our customers, working closely with the sales team to meet their needs.



Key Responsibilities:




  • Answering incoming calls and emails from customers
  • Resolving customer complaints and issues in a fair and efficient manner
  • Collaborating with the sales team to meet customer needs
  • Liaising with drivers to ensure timely deliveries and pickups
  • Liaising with purchasing and warehouse staff to manage inventory and logistics


What You'll Need: To be successful in this role, you'll need proven experience in customer service or a related field, excellent communication skills, and the ability to work well under pressure and in a fast-paced environment.



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