Front Desk Coordinator
4 days ago
**About Us**
\Entities Company OverviewLake Ohau Lodge is nestled in a picturesque location, surrounded by nature's beauty. Our mission is to provide exceptional hospitality to our guests, making them feel like part of the Ohau family.
We pride ourselves on creating an environment where guests can relax and recharge, with activities such as skiing, hiking, and cycling available nearby. Our team is dedicated to delivering exceptional service, ensuring that every guest has an unforgettable experience.
About the Role
\We are seeking a Front Desk Coordinator to join our team, responsible for greeting and welcoming guests, handling inquiries, and assisting with check-in and check-out procedures. This is a full-time permanent role, requiring excellent communication and organisational skills.
Your responsibilities will include:
- Managing reservations and ensuring accurate room assignments
- Answering phone calls and directing them to the appropriate department or individual
- Collaborating with other departments to ensure seamless guest experiences
Requirements
\To succeed in this role, you will need to possess excellent communication and interpersonal skills, strong organisational skills, and the ability to work independently as well as part of a team. Proficiency in using computer systems and software is essential.
Flexibility to work shifts including evenings, weekends, and holidays is required.
About You
\If you are passionate about delivering exceptional customer service and working in a dynamic team environment, we'd love to hear from you. To apply, please submit your resume and cover letter outlining your relevant experience and why you are interested in joining our team.
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