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Account Growth Specialist
2 weeks ago
Lightspeed is looking for an Account Growth Specialist to join our APAC Retail team. In this role, you will be responsible for managing inbound sales and working closely with merchants to build rapport and provide solutions that add value to the customer.
Key Responsibilities:- Act as a trusted Account Manager to customers who inquire about further Lightspeed offerings.
- Build trust and rapport with customers through active listening.
- Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms.
- Demonstrate software solutions to customers.
This role also involves contributing to building strong retailer advocacy and increasing retail owner empathy throughout the company. To succeed, you will need experience in an account management or sales development representative role carrying a sales quota.
