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Desktop Engineering Role

1 week ago

Auckland, Auckland, New Zealand Milestone IT (Milestone Information Technology) Full time
Milestone Information Technology

We are currently seeking a highly motivated Desktop Support Engineer to join our team.

This is an exciting opportunity for a candidate who is passionate about technology and dedicated to providing excellent customer service.

  • Main Responsibilities:
    • Deliver high-quality technical support to end-users via various channels.
    • Analyse and resolve hardware and software issues efficiently.
    • Contribute to the management and maintenance of our network infrastructure.
    • Enhance the overall user experience through effective support initiatives.
    • Record and document all support interactions accurately.
Essential Skills and Qualifications

To be successful in this role, you will need:

  • 1-2 years of experience in a related field.
  • A solid understanding of network equipment and protocols.
  • Excellent problem-solving skills and communication abilities.
  • Proficiency in using ticketing systems for issue tracking.
Why Join Us?

Milestone IT offers a dynamic and supportive work environment, with opportunities for growth and development.