Desktop Infrastructure Engineer

1 week ago


Auckland, Auckland, New Zealand Tsumea Full time

About the Role

This is an exciting opportunity to join a world-class studio of over 180 developers based in Auckland, New Zealand. As an IT Support Engineer, you will play a crucial role in ensuring that our systems and infrastructure are running smoothly and efficiently.

Key Responsibilities

  • Provide comprehensive technical support across all departments
  • Resolve hardware and software issues while maintaining high service levels
  • Manage user accounts, software deployment, and system configurations

Requirements

To be successful in this role, you will need:

  • 2+ years of experience in desktop support or similar IT role
  • Strong knowledge of Windows desktop/server environments
  • Experience with software deployment and patch management
  • Excellent problem-solving and analytical skills
  • Strong communication abilities and customer service orientation


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