Client Relations Specialist
3 days ago
About the Role
We are looking for a skilled Client Relations Specialist to join our team. The successful candidate will be responsible for providing exceptional support to customers, ensuring that all orders and delivery issues are promptly resolved.
The key responsibilities of this role include:
- Providing timely and effective resolution to customer complaints
- Building strong relationships with internal stakeholders to ensure organisational cohesion
- Facilitating email requests, including orders, product inquiries, and consumer complaints
To be successful in this role, you will require:
- 3 years' experience in customer services or call centre operations
- Excellent communication and interpersonal skills
- Attention to detail and ability to prioritize tasks effectively
We offer a range of benefits, including a competitive salary, 3% Kiwisaver Employer Contribution, and incentive bonus, as well as hybrid working flexibility and medical insurance.
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