Client Relations Specialist

7 days ago


Auckland, Auckland, New Zealand Credit Corp Full time
About Credit Corp

Credit Corp is a global leader in financial inclusion, committed to attracting and retaining a diverse workforce that reflects the community we serve.

Job Responsibilities

We are seeking an experienced Client Liaison Manager to lead our Client Liaison Officers and manage daily communications and client requirements. Key responsibilities include:

  1. Leading and developing a high-performing team to achieve activity levels and service quality targets.
  2. Driving process improvement and innovation to enhance business and operations methods.
  3. Fostering strong relationships with clients and providing exceptional post-sales support.

The successful candidate will have exceptional written and verbal communication skills, be numerate, and possess sound analytical and problem-solving abilities. They will also have experience in project management, change management, and coaching.

Key Qualifications

To excel in this role, you will need:

  • Excellent time management and organizational skills.
  • Ability to work well under pressure and adapt to changing client needs.
  • Lateral thinking, problem-solving, and critical analysis skills.
  • Experience in project management and change management.
Why Join Us?

Credit Corp offers a dynamic and supportive work environment, flexible hybrid work arrangements, and opportunities for growth and development. You will enjoy benefits such as wellbeing and health initiatives, employee discounts, and a 'Dress For Your Day' policy.



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