Desktop Support Technician Role
6 days ago
This technical support professional opportunity is ideal for someone with a strong delivery-focused working style and customer-oriented approach. You will be responsible for providing technical assistance to end users across the business and working collaboratively with our customers.
Key Responsibilities- Develop and implement desktop solutions for new joiners and existing team members
- Offer technical expertise to 500+ end users of IT services across NZ and the wider APAC region
- Troubleshoot PC hardware issues
- Manage a large ticketing queue within our APAC region
- Deliver daily technical support for internal desktop and laptop systems, servers, and associated network infrastructure
- Evaluate and deploy software updates, patches, and troubleshooting software-related problems
- Maintain accurate desktop build documentation and user guides
FNZ (UK) Ltd is a global leader in wealth management. We provide a range of solutions to help our customers achieve their financial goals. Our commitment to delivering exceptional service has earned us a reputation as a trusted partner in the industry.
What We Offer- A competitive salary and excellent benefits package
- A hybrid 3+2 model combining working from the office and from home
- Global career opportunities for our employees
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