Front of House Team Lead
6 days ago
We are seeking a Front of House Team Lead to join our dedicated team at Elderslea Retirement Village.
This is a fixed-term position for 6 months working 40 hours per week.
In this role, you will oversee and lead a team passionate about delivering the highest quality customer service.
You will take ownership of the front of house and ensure consistently high standards are met.
Liaising with external leisure suppliers, instructors, and volunteers is also an essential part of this role.
You will coordinate the services and special facilities offered to residents and their families.
Offering current knowledge on all facility products, services, policies, and emergency procedures is also key.
Monitoring resident satisfaction reports and implementing actions to improve results will keep you engaged.
What We Offer:
- Competitive remuneration package
- Ongoing development and career progression opportunities
- Employee shares
- Access to great staff discounts
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