Front of House Supervisor

6 months ago


Upper Hutt, New Zealand Kāpura Full time

**We are growing our team at The Campus and we are looking to add a Front of House Supervisor to our team**

The Campus is a catering site located in Trentham within the NZCIS facilities and is focused on feeding all clients on site, from sports teams to Government departments, all who use the accommodation and training facilities run by NZCIS. You'll be working to help create a homely feel to the dining experience by working with clients to suit their catering needs - from cooked breakfasts and packed lunches to feeding 300 people in a dinner service We are increasing our presence in the facilities, and therefore we are looking to grow our team

The FOH Supervisor is responsible for managing every aspect of the day to day performance of the venue, ensuring great experiences for our clients and employees. You’re the face of the company and every interaction with our customers must aim to exceed their expectations. That is being positive, knowledgeable, friendly and observant in your delivery of service.

This is a full-time position with a guaranteed minimum of 30 hours per week. You will work on a rotating roster across Monday-Sunday. The hourly rate for this position is $28.00.**In this role, you will do a bit of everything, including**:

- Roster and payroll management
- Daily figure reporting and stock control
- Recruiting and training staff
- Organising function/booking enquiries
- Setting up all Food & Beverage requirements for conferences onsite
- Working with the Kitchen Manager to ensure all menus, prep sheets and catering sheets are up to date and communicated
- Previous experience in a management role of similar large scale catering environment or multiple venues
- Excellent people leadership skills
- Awesome organisational skills
- An approachable and friendly demeanor
- A great attention to detail
- Most importantly, a passion for creating memorable experiences for all of our guests

**What we offer in return**:

- The opportunity to join a company that is all about growing our superstars We are all over the North Island, offering career progression opportunities in Wellington, Tauranga, Hamilton and most recently Auckland
- Wellbeing support from EAP services
- Amazing discounts, including 25% off all food and drink at all Kāpura venues
- Monthly employee of the month award including restaurant vouchers, sports tickets and spa & beauty vouchers
- Regular on-site and company-wide incentive schemes
- We’re all about supporting our community. We offer support or donations with some charity & community projects our staff are involved in


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