Bar and Front of House Staff

3 weeks ago


Lower Hutt, New Zealand Kāpura Full time

**Sin Bin is on the hunt for a Bar and Front of House Team Member to join us at Station Village**

We are one of the Hutt Valley's premium sports and party bars. All the best sports action live in our multi-screen venue. Great for casual work functions with the best beers and wings in the Hutt. Located in the heart of Station Village, The Sin Bin is the place to be. Join the crowd and watch the big game with us The right applicants will know how to create and enjoy a fun work environment, can multitask, prioritise and be able to keep calm under pressure.

The purpose of this role is to deliver memorable experiences to our customers. You’re the face of the venue and every interaction with customers must aim to exceed their expectations. You will be a hospitality all-rounder, mastering all sections within the venue

**What we’ll love about you**:

- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members

**What we’ll give back in return**:

- Access to services and training provided by our Support Office - we're here to help in any way we can
- An awesome staff discount of 25% off all food and drink when not working, redeemable at all Kāpura venues
- A monthly employee of the month award - where all nominees get at least a $30 voucher
- Regular venue and company-wide incentive schemes - we're all about both intrinsic and extrinsic rewards
- Support or donations with any charity & community projects you are involved in
- EAP services - we care about ensuring the mental wellbeing of our staff members is a top priority


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