Workforce Coordinator

3 days ago


New Plymouth, Taranaki, New Zealand IHC Group Full time

**Job Description:**

We are looking for a highly organized and detail-oriented Schedule Coordinator to join our team. As a key member of our organization, you will be responsible for coordinating and managing rosters, developing strong relationships with Support Workers and Service Managers, and utilizing your excellent communication skills to deliver exceptional results.

Responsibilities:
  • Manage and coordinate rosters, taking into account variables such as sick leave, absences, and vacation time.
  • Develop and maintain strong relationships with Support Workers and Service Managers.
  • Resolve conflicts and issues that may arise between Support Workers and Service Managers.
  • Provide exceptional customer service to our service users and their families.
Requirements:
  • Prior experience in administration, preferably in scheduling or rostering.
  • Excellent verbal and written communication skills, with a professional telephone manner.
  • Strong ability to remain composed under pressure, with a focus on delivering high-quality results.
  • Proficiency in Microsoft Office suite and aptitude to learn new systems quickly.


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