Branch Manager

6 days ago


Auckland, Auckland, New Zealand Kings Recruitment Ltd Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to join our team at Kings Recruitment Ltd. As a Branch Manager, you will be responsible for managing the day-to-day operations of our West Auckland based operation, ensuring the highest level of customer satisfaction and service delivery.

Key Responsibilities
  • Manage the daily branch operations, relating to domestic and commercial collections.
  • Maintain staff levels through recruitment, training, promotion, scheduling, and planning.
  • Involvement in recruitment processes and resolution of HR issues.
  • Uphold and endorse company culture of staff and customers first.
  • Responsible for the financial performance of the branch, including P&L management.
  • Monitoring team performance and implementing corrective measures as needed.
  • Identify any skill gaps and ensure staff training is completed.
  • Analyse and evaluate activities, costs, and operations to ensure that targets are met
  • Implement continuous improvement strategies, across all aspects of branch operations.
  • Spearhead initiatives to expand and grow the branch.
  • Build & grow customer relationships. Maintain relationships with Councils and Commercial clients.
  • Analyse and initiate route improvements to improve efficiency and service levels.
  • Responsible for resource allocation; ensuring the fleet and all equipment is in good condition.
  • Ensure the branch complies to strict Health & Safety regulations and practices.
  • Handle any HSE breaches, conducting incident reviews, and mentoring corrective actions.
  • Collaborate with management to develop strategies and action plans
  • Prepare operational and management reporting.
About You

We are looking for a highly motivated and experienced professional with a strong background in waste management, logistics, or a related field. You will have a proven track record of success in a leadership role, with a strong focus on customer satisfaction and service delivery.

You will be a strong communicator, with excellent interpersonal and influencing skills. You will be able to work effectively in a fast-paced environment, with a strong focus on problem-solving and continuous improvement.

You will be a team player, with a strong commitment to our company values and culture. You will be able to work effectively in a collaborative environment, with a strong focus on building and maintaining relationships with customers, colleagues, and stakeholders.

What We Offer

We offer a competitive remuneration package, including a salary, company vehicle, and health insurance package. We also offer a range of benefits, including professional development opportunities, a flexible working environment, and a supportive team culture.

We are committed to providing a safe and inclusive work environment, with a strong focus on diversity and inclusion. We are an equal opportunities employer, and welcome applications from all qualified candidates.


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