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Branch Operations Manager

1 month ago


Auckland, Auckland, New Zealand Kings Recruitment Ltd Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our Warkworth site. As a key member of our team, you will be responsible for managing the day-to-day operations, ensuring safety, productivity, and growth while managing a team of around 20-30 staff.

Key Responsibilities
  • Manage the daily branch operations, relating to domestic and commercial collections.
  • Maintain staff levels through recruitment, training, promotion, scheduling, and planning.
  • Uphold and endorse company culture of staff and customers first.
  • Responsible for the financial performance of the branch, including P&L management.
  • Monitor team performance, implementing corrective measures if needed.
  • Identify any skill gaps and ensure staff training is completed.
  • Analyse and evaluate activities, costs, and operations to ensure that targets are met.
  • Implement continuous improvement strategies, across all aspects of branch operations.
  • Spearhead initiatives to expand and grow the branch.
  • Build & grow customer relationships. Maintain relationships with Councils and Commercial clients.
  • Analyse and initiate route improvements to improve efficiency and service levels.
  • Responsible for resource allocation; ensuring the fleet and all equipment is in good condition.
  • Ensure the branch complies to strict Health & Safety regulations and practices.
  • Prepare operational and management reporting.
About You

We are looking for a candidate with a minimum of 4 years previous leadership/supervisory experience in a comparable Waste, Transport, or logistics related industry. You will have excellent interpersonal, communication and influencing skills, and be willing to roll up your sleeves and support your team when needed.

You will be focused on driving efficiencies to improve performance and productivity, and have strong financial and business acumen. You will cultivate a positive culture where people take responsibility and feel valued, and have a high regard for safe working practices.

As a key member of our team, you will have the opportunity to take ownership of a branch and work towards career growth within a thriving organization, known for its progressive culture.

We offer a competitive remuneration package, company vehicle, and health insurance package.