Sales and Marketing Manager

6 days ago

Auckland, Auckland, New Zealand Superstart Batteries Limited Full time
Job Title: Sales and Marketing Manager

Vacancies: 2 positions available

Job Description:

Superstart Batteries Ltd is a distributor and online retailer of automotive batteries, tools, parts, and accessories based in Auckland, New Zealand.

We have experienced rapid growth in the past year due to increasing our online presence and product range.

Our nationwide sales figures have grown, and we have big potential to grow further.

To keep up with the pace, we are looking for two Customer Service Agents (Telemarketers) to join our team with a focus on aggressively growing sales not just within Auckland but NZ-wide.

The Role:

Contact existing and prospective customers (car dealers, car yards, workshops, online enquiries) to promote our range of automotive batteries, tools, parts, and accessories with the objective of obtaining sales (book & turn).

Scripts and training will be provided.

Maintain current key relationships with existing customers while proactively identifying new prospective business clients with the goal of generating customer loyalty (repeat sales).

Book appointments and sales visits to prospective customers for our current Sales & Marketing reps.

Respond to customer enquiries by coordinating with our Sales & Marketing reps.

Make inbound and outbound calls from our existing database with the aim of increasing awareness of our wide range of automotive products and generating repeat sales for our existing customers.

Arrange processing and despatch of our product catalogue range as well as our regularly updated price list.

Advise out of Auckland customers on our delivery status and lead times.

Record notes for follow-up action (e.g., scheduling visit appointment times, price match requests, stock availability, etc.) and updating our MYOB customer database to reflect changes to the status of potential leads.

Monitor competitor activity and prices.

Report these developments to the sales and marketing manager.

Prepare daily reports and forecasts on potential sales leads, feedback from customers, etc. to the sales team for further action.

Key Skills Required:

At least 6 months experience as a customer service representative or telemarketer is ideal but not necessary.

Experience in the automotive or automotive batteries industry is ideal but not necessary as training will be provided.

Strong communication, interpersonal, and customer service skills.

Ability to work under pressure and meet targets.

Highly computer literate.

Skills in using Google and Word Press customer enquiry platform is ideal but not necessary.

Independent, go-getter.

Fluent in English.

Location: Our Main Branch at Burswood (East Tamaki), Auckland, New Zealand.

Minimum hours of work: 40 hours/week

Days required: 6 days (must be available to work on weekends)

Positions available: 2 vacancies

Job Type: Full-time (Permanent)

Salary range: $29.66 to $30.00 per hour

We operate 7 days a week.

The ideal 2 candidates would be available to work 6 days a week for a total of 40 hours a week and must be available to work on weekends.

If you believe customer service and sales is your forte and want a challenge while working for a small and rapidly growing team, apply now with your CV.

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