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Technical Support Specialist

1 week ago

Tauranga, Bay of Plenty, New Zealand Tauranga City Council Full time

**About the Role**

As a Technical Support Specialist, you will be working closely with the TCC and WBOPDC 3 Waters staff to provide technical support to these teams. You will be representing technical needs, providing influence, and managing relationships with the Watercare team.

Key responsibilities will include:

  • Enhancing user experience through influencing change and improvement to business systems.
  • Managing any issues related to 3 Waters systems, providing technical support, training, and accurate reporting.
  • Ensuring users receive accurate information and experience a high level of service.

**What We Are Looking For**

To succeed in this role, you will bring:

  • Demonstrable experience in a technical environment or a tertiary qualification in information systems (Diploma Level)/information technology.
  • Experience in work order management or asset management systems.
  • The ability to build and manage professional relationships.
  • The ability to take initiative and work independently.

**Our Benefits**

Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team. We strive to ensure that you feel valued and supported in the workplace. Our people are our greatest asset, and we offer a wide range of benefits that include:

  • 5 weeks annual leave.
  • Work from home options.
  • Career development opportunities.

**How to Apply**

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. Applications will be reviewed as they are received, and we will close upon the appointment of a successful candidate. Our selection process may include behavioral interviews, psychometric assessments, reference checks, and pre-employment screening.