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IT Help Desk Technician New Zealand
1 week ago
We are looking for a highly skilled IT professional to join our team as an Enterprise IT Support Engineer.
The successful candidate will be responsible for providing technical support to our clients, including installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals as well as desktop applications.
The ideal candidate will have a strong understanding of enterprise LAN and WAN setups and concepts, with the ability to perform smart hand activities under instruction-based activities at sites and from the Remote Team.
- They should be able to lift/move computer equipment weighing up to 50 lbs and possess expert-level skills in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
- Additionally, the candidate should have a strong understanding of TCP/IP networking, DNS, DHCP, VPN, and RDP, with experience in troubleshooting issues with systems and networks using good deductive reasoning skills and resolving issues related to end-user network cabling.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals is also essential.
The role requires excellent written and oral communication skills, strong interpersonal skills, and the ability to work with deadlines and complete tasks on time.
