Help Desk Technician

2 days ago


Auckland, Auckland, New Zealand Merchant1948 Full time

About the Company

Mercant1948 is a leading New Zealand retailer with a passion for delivering exceptional customer experiences. Our company values innovation, collaboration, and excellence, and we strive to foster a culture of purpose-driven individuals who are committed to making a difference.

The Role

We are seeking an IT & Help Desk Support specialist to join our team. The successful candidate will be responsible for maintaining our technology infrastructure, providing support to stores and the wider team, and working on system updates and improvements.

Requirements

  • Strong background in IT support with experience troubleshooting hardware, software, and network issues
  • Comfortable with system maintenance, upgrades, and ensuring optimal system performance
  • Proactive in managing security and monitoring system health to minimize disruptions
  • Able to collaborate effectively with cross-functional teams and communicate technical issues clearly
  • Eager to keep learning and improving technical skills in an evolving environment

Why Join Us

We offer a positive, collaborative environment where innovation and teamwork thrive. We believe in helping our people develop professionally and personally, and we reward great work with amazing benefits and recognition.


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