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Sales Administration Liaison

1 week ago

Auckland, Auckland, New Zealand Carters Full time

**Job Summary**

The Trade Sales Support role is an exciting opportunity for an experienced sales administrator to join our dynamic team at CARTERS Panmure. As a Mandarin Speaking Trade Sales Support team member, you will play a pivotal role in supporting our Account Managers and the wider team to deliver on our sales promises.

Your Key Responsibilities

  • Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction.
  • Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers.
  • Diligently track backorders to ensure comprehensive follow-up and fulfilment.
  • Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading customer orders, and completing sales documentation accurately.

About You

We are seeking a collaborative individual committed to working within a team environment, with prior exposure in customer service or sales-related roles. Your exceptional efficiency and precision, combined with effective time-management capabilities, make you an ideal fit for this role.

Why Choose Carters?

We offer a supportive workplace environment, opportunities for training and growth, and a competitive salary package, along with benefits such as fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.