Beverage Service Supervisor
3 days ago
About Us
Nestled near the Auckland Airport, Novotel Auckland Airport Hotel presents a unique opportunity to deliver unforgettable experiences to discerning travelers. With its elegant design, warm ambiance, and state-of-the-art facilities, this 4.5-star property stands out as a haven for business and leisure travelers alike.
The Role
We invite applications from passionate and driven individuals who share our commitment to creating memorable moments for our guests. As a Food & Beverage Supervisor, you will play a pivotal role in crafting an extraordinary experience for every diner, enhancing their stay with us.
Your Key Responsibilities:
- Engage with guests in a genuine and personalized manner, tailoring your approach to meet their individual needs.
- Cultivate a culture of professionalism among team members, fostering growth and development through ongoing coaching and feedback.
- Consistently demonstrate your expertise in providing top-tier service, epitomizing the essence of Novotel Auckland Airport's renowned hospitality.
- Maintain thorough knowledge of menu items, beverages, and promotions, enabling informed recommendations and confident interactions with guests.
- Contribute to the hotel's operational efficiency, ensuring seamless coordination of events and day-to-day activities.
You Will Thrive Here If:
- You have a proven track record of delivering outstanding customer service in a fast-paced environment.
- You possess excellent communication and interpersonal skills, adept at building rapport with diverse groups.
- You can maintain composure under pressure, navigating multiple priorities with poise and efficiency.
- You have a natural flair for creativity and innovation, always seeking opportunities to enhance our services and exceed guest expectations.
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