Front Desk Experience Specialist

5 days ago


Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

Job Summary:

We are seeking a skilled Guest Services Agent to join our team at Rendezvous Hotel Perth Scarborough. In this role, you will provide exceptional customer service, manage administrative tasks, and offer local advice to guests. If you have a passion for delivering outstanding service and a desire to work in a dynamic and supportive environment, we encourage you to apply.

About the Role:

  • Provide personalized service to guests, ensuring their stay is enjoyable and memorable
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a prompt and professional manner
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and proficiency in hotel systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for exceptional performance


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