Front of House Supervisor

2 days ago


Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full time
Job Description

We are looking for a highly motivated and organized individual to fill the role of Front of House Supervisor. As a Front of House Supervisor, you will be responsible for overseeing the front-end department, supervising and supporting front-end staff, and ensuring that our customers receive exceptional service.

The ideal candidate will have previous experience in a retail or customer service supervisory role, with strong leadership skills and the ability to motivate and coach team members. You will also have excellent communication and interpersonal skills and the ability to work well under pressure.

  • Supervise and support front-end staff, including cashiers and customer service associates.
  • Ensure efficient and accurate cashier operations, including cash handling, transaction processing, and customer inquiries.
  • Provide training and guidance to front-end staff on customer service standards, company policies, and procedures.


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