Current jobs related to Hotel Guest Experience Specialist - Wellington, Wellington - Ibis


  • Wellington, Wellington, New Zealand Minor Hotel Group Full time

    Join our dynamic team at Oaks Wellington Hotel as a Bartender and contribute to delivering exceptional guest experiences. In this role, you'll be responsible for preparing and serving drinks with precision, offering expert recommendations, and consistently exceeding guest expectations.About Minor HotelsWe operate a diverse portfolio of over 530 properties...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    Tfe Hotels / Adina Apartment Hotels is seeking a Guest Experience Specialist to join our team. In this role, you'll play a vital part in ensuring our guests receive the highest level of service and have an exceptional stay.As a Guest Experience Specialist, you'll be responsible for managing administrative tasks, providing expert local advice, and being the...


  • Wellington, Wellington, New Zealand Rosewood Kauri Cliffs Full time

    We are currently seeking a highly skilled Luxury Guest Experience Specialist to join our team at Rosewood Kauri Cliffs. This role will involve providing exceptional service to our guests, ensuring that their stay with us is nothing short of perfect.The ideal candidate will have previous experience in reservations or front office/reception experience in a...


  • Wellington, Wellington, New Zealand Minor Hotel Group Full time

    At Minor Hotels, we are committed to delivering exceptional guest experiences through our diverse portfolio of over 530 properties. As a leader in strata titled accommodation management, we pride ourselves on operating in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.Job OverviewWe are currently...


  • Wellington, Wellington, New Zealand TFE Hotels Group Full time

    Be Part of Something Bigger as a Guest Experience CoordinatorWe're on the lookout for a talented Guest Experience Coordinator to join our team at TFE Hotels. In this role, you will be responsible for creating unforgettable experiences for our guests, exceeding their expectations every step of the way.As a key member of our operations team, you will work...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    We're looking for a skilled Guest Services Agent who is passionate about delivering exceptional customer experiences. As the face of our hotel, you'll be responsible for managing front desk operations, handling guest inquiries and resolving issues in a professional and courteous manner.About Us: We're a hospitality leader with a portfolio of hotels across...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    We're seeking a charismatic Guest Services Agent to join our team at Rendezvous Hotel Perth Scarborough. As the go-to person for guests, you'll be responsible for providing warm and welcoming experiences that exceed expectations.About Us: We're a hospitality leader with a passion for delivering exceptional customer experiences. Our mission is to make every...


  • Wellington, Wellington, New Zealand Mövenpick Hotel & Thermal Spa Bursa Full time

    About Mövenpick WellingtonWe are far more than a hospitality leader. We welcome you as you are and you can find a job and brand that matches your personality. Our goal is to make work bring purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Housekeeping Room Attendant Job DescriptionThis is...


  • Wellington, Wellington, New Zealand Mövenpick Hotel & Thermal Spa Bursa Full time

    Company OverviewMövenpick Hotel & Thermal Spa Bursa welcomes you as you are and offers a job that matches your personality.Job DescriptionWe are seeking a service superstar with an eye for details and cleanliness to join our team as Housekeeping Room Attendant.Key ResponsibilitiesClean assigned guestrooms to standardTake initiative to add a personalized...


  • Wellington, Wellington, New Zealand Novotel Hotels Full time

    Our Commitment to Diversity and InclusionWe are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. At Novotel Hotels, we believe that everyone deserves equal opportunities and we strive to create a welcoming and inclusive environment for all our employees and guests.We welcome applications from individuals who share our...


  • Wellington, Wellington, New Zealand Rosewood Hotel Group Full time

    Job Description:Rosewood Kauri Cliffs Lodge is seeking a highly motivated Restaurant Manager to oversee the day-to-day operations of our Restaurant and ensure that every guest has an exceptional experience.Key Accountabilities:Recruit, train, and develop a talented Restaurant team to deliver exceptional guest serviceMonitor and control costs to ensure...


  • Wellington, Wellington, New Zealand Mövenpick Hotel & Thermal Spa Bursa Full time

    About UsMövenpick Hotel & Thermal Spa Bursa is committed to creating memorable experiences for our guests. Our Housekeeping team plays a vital role in delivering exceptional service and ensuring our guests feel valued and cared for.Job DescriptionWe are seeking a skilled and dedicated individual to join our Housekeeping team as a Room Attendant. Your...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    At Tfe Hotels / Adina Apartment Hotels, we're seeking a talented individual to join our team as a Hotel Services Ambassador. This is an exciting opportunity to provide exceptional customer service and ensure our guests have an unforgettable experience.The ideal candidate will be a people person, with a passion for putting others first and going the extra...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    Company Overview:Ibis Wellington is part of the ibis, ibis Styles, and ibis budget group, committed to delivering exceptional hospitality experiences.Job Description:This role involves managing the hotel's Front Office operations during nighttime hours, focusing on guest services, security, and revenue growth.Main Responsibilities:Supervise the night audit...

  • Hotel Manager

    3 days ago


    Wellington, Wellington, New Zealand Rydges Hotels Limited Full time

    About EVTWhen you join EVT, you are joining one of Australia and New Zealand's leading experience companies.EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.At EVT, we're the shakers and the Daymakers.The experience creators.The...


  • Wellington, Wellington, New Zealand Novotel Hotels Full time

    At Novotel Hotels, we are seeking a skilled and dedicated individual to join our team as a Reservations Agent. In this role, you will be responsible for processing hotel reservations to ensure that hotel revenue opportunities are maximised at every stage.You will handle incoming reservation inquiries via phone, email, and online platforms, assist guests with...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    Life at Tfe HotelsWe're a vibrant and dynamic hotel group with a passion for delivering exceptional guest experiences. With seven brands and 69 hotels across six countries, we're constantly growing and evolving.Our CultureWe value authenticity, flexibility, and talent. Our team-oriented culture and commitment to delivering exceptional guest experiences make...


  • Wellington, Wellington, New Zealand Mövenpick Resort & Spa Boracay Full time

    Mövenpick Resort & Spa Boracay is committed to delivering unforgettable experiences for our guests. As a key member of our housekeeping team, you will play a vital role in creating memorable stays through exceptional service and attention to detail.We are seeking a Cleanliness and Comfort Specialist who shares our passion for excellence and is dedicated to...


  • Wellington, Wellington, New Zealand Novotel Hotels Full time

    About Our RoleWe're looking for an exceptional Customer Service Representative to join our team at Novotel Hotels in Wellington. As a key member of our Front Office team, you will be responsible for handling all aspects of customer service, ensuring our guests receive a world-class experience.You will process hotel reservations, handle incoming queries, and...


  • Wellington, Wellington, New Zealand TFE Hotels Group Full time

    Help Us Grow as a Hotel Operations AssistantWe're seeking a skilled Hotel Operations Assistant to join our team at TFE Hotels. In this role, you will support our housekeeping team in maintaining the highest standards of cleanliness and comfort for our guests.You'll focus on developing efficient processes and effective communication to prevent common problems...

Hotel Guest Experience Specialist

7 days ago


Wellington, Wellington, New Zealand Ibis Full time

About the Role

We're on the hunt for a charismatic Receptionist to bring warmth and enthusiasm to our front desk. As the face of our hotel, you will set the tone for an unforgettable stay, handle guest queries, and maintain a seamless flow of operations.

Responsibilities

This role entails:

  • Greeting guests with a smile and making them feel at home
  • Managing check-in and check-out processes with ease and accuracy
  • Handling payment transactions, securing guest property, and adhering to cash handling procedures
  • Providing expert local knowledge and showcasing our hotel's facilities to boost occupancy and revenue
  • Supporting colleagues across departments and contributing to a positive, inclusive work environment

What We Offer

We pride ourselves on being a great place to work, offering:

  • Daily staff meals while on duty
  • Uniforms provided and laundered
  • Accredited training and development opportunities
  • A global network of Accor hotels, offering exclusive discounts and perks
  • Our unique Parental Leave Scheme, supporting your journey through life's milestones