Hotel Front Desk Supervisor

4 days ago


Wellington, Wellington, New Zealand IHG Hotels & Resorts Full time
Required Skills and Qualifications
  • Personal Qualities: A vibrant personality and confidence to build relationships with guests and colleagues, creating a positive and inclusive work environment.
  • Experience: Minimum 2 years' experience in a hotel front office department, with a minimum 1 year experience in a leadership/supervisory role, driving results and achieving goals.
  • Training and Development: Ability to train and relay information to the team, promoting knowledge sharing and skill development.
  • Problem-Solving and Multi-Tasking: Strong problem-solving skills and ability to multi-task, handling multiple responsibilities with ease and efficiency.
  • Technical Skills: Previous experience using Opera or similar PMS, Micros, and Microsoft Office, staying up-to-date with industry technologies and tools.
  • Flexibility: Flexibility to work a range of hours, including afternoons, evenings, and public holidays, demonstrating adaptability and a willingness to go above and beyond.
  • Educational Background: Diploma in hotel management, business administration, or equivalent, reflecting a strong foundation in hospitality and business principles.
  • Driver's License: Full driver's license is highly regarded, facilitating travel and mobility within the region.
  • Certification: General Managers Certificate is preferable, demonstrating expertise and commitment to hospitality management.


  • Wellington, Wellington, New Zealand IBIS Full time

    Are you passionate about delivering exceptional customer experiences and growing your skills in a fast-paced environment? We're seeking a talented Receptionist to join our Front Desk team at IBIS Wellington! As a key member of our team, you'll be responsible for ensuring seamless operations, providing top-notch customer service, and working collaboratively...


  • Wellington, Wellington, New Zealand Ibis Full time

    Job SummaryWe're seeking a highly organized and communicative Receptionist to join our front desk team at Ibis Wellington. As the first point of contact for our guests, you will ensure a warm welcome, efficient check-in and check-out processes, and provide valuable local knowledge to enhance their stay.Key ResponsibilitiesThis role involves:Welcoming guests...


  • Wellington, Wellington, New Zealand Novotel Hotels Full time

    Company OverviewNovotel Hotels represents a portfolio of leading hotels in Wellington, offering a range of accommodations to suit diverse needs and preferences.We are committed to delivering a guest-centric approach, ensuring our guests have a memorable stay. As a proactive and motivated individual, you will play a crucial role in achieving this goal.This...


  • Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full time

    Job DescriptionWe are looking for a highly motivated and organized individual to fill the role of Front of House Supervisor. As a Front of House Supervisor, you will be responsible for overseeing the front-end department, supervising and supporting front-end staff, and ensuring that our customers receive exceptional service.The ideal candidate will have...


  • Wellington, Wellington, New Zealand Ibis Full time

    About the RoleWe're on the hunt for a charismatic Receptionist to bring warmth and enthusiasm to our front desk. As the face of our hotel, you will set the tone for an unforgettable stay, handle guest queries, and maintain a seamless flow of operations.ResponsibilitiesThis role entails:Greeting guests with a smile and making them feel at homeManaging...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    We're looking for a skilled Hotel Reception Associate to join our front desk team. As a key member of our hospitality team, you'll be responsible for creating memorable experiences for our guests. Your main responsibilities will include:Greeting guests warmly, providing a friendly and welcoming atmosphere.Processing guest arrivals and departures efficiently,...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    Job Description:This role is responsible for overseeing the front office operations of a hotel, specifically during nighttime hours. The ideal candidate will have excellent supervision skills and be able to effectively manage late guest arrivals and early departures.Main Responsibilities:Supervise the night audit process, ensuring accuracy and efficiency in...

  • Front Desk Manager

    7 days ago


    Wellington, Wellington, New Zealand Laffare Full time

    About us:We're L'affare, pioneers of New Zealand's celebrated café and coffee culture. Our love for espresso began in Wellington at our café and HQ.Our team is a vibrant mix of creative, diligent, and adventurous individuals, all united by our passion for serving New Zealand the freshest and finest coffee.Opportunities available:Casual Barista/Front of...


  • Wellington, Wellington, New Zealand Novotel Hotels Full time

    About Our RoleWe're looking for an exceptional Customer Service Representative to join our team at Novotel Hotels in Wellington. As a key member of our Front Office team, you will be responsible for handling all aspects of customer service, ensuring our guests receive a world-class experience.You will process hotel reservations, handle incoming queries, and...


  • Wellington, Wellington, New Zealand Novotel Bogor Golf Resort & Convention Center Full time

    RequirementsPrior experience in Front Office or Reservations is essential.Excellent written and spoken English communication skills are required.Able to work under pressure while maintaining a high level of service and attention to detail.Reliability and commitment to the role long term are crucial for success.


  • Wellington, Wellington, New Zealand IBIS Full time

    We're excited to announce that we're hiring a Receptionist to join our Front Desk team at IBIS Wellington! As a Receptionist, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless operations. With your excellent communication skills and attention to detail, you'll be able to provide top-notch service to our guests and...


  • Wellington, Wellington, New Zealand Laffare Full time

    Our Team: At Laffare, we value creativity, innovation, and teamwork. We are seeking an individual who shares these values and is passionate about delivering exceptional experiences for our customers. As a Café Manager, you will be responsible for overseeing all aspects of our front of house operation, including customer service, inventory management, and...


  • Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    Rendezvous Hotel Perth Scarborough, 148 The Esplanade, Scarborough, Western Australia, Australia Req #13643Tuesday, 4 February 2025Are your eyes bigger than your stomach?They might need to be for this gigThat's if you're ready for a career opportunity of gastronomic proportions.You see, at TFE Hotels, we take people and their taste buds on a journey of...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    About the Role:This is a full-time position working across a rotating 7-day roster, with a competitive hourly rate plus night allowance.Key Duties:Work overnight from 11 pm to 7:30 am, ensuring effective supervision of late guest arrivals and early departures.Conduct thorough audits, balancing procedures, and run reports as required by finance policies and...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    At ibis Wellington, we're committed to delivering exceptional customer experiences. As a Front Office Representative, you'll play a crucial role in making our guests feel welcome and valued. Your primary responsibilities will include:Welcoming guests from all corners of the world and building strong relationships with new and regular visitors.Ensuring...

  • Reservations Agent

    2 days ago


    Wellington, Wellington, New Zealand Novotel Hotels Full time

    Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels.Joining Accor provides a number of opportunities across all of our Wellington propertiesJob DescriptionWe're seeking a proactive and motivated individual who goes the extra mile to ensure our guests have a memorable stay.As a good listener with...


  • Wellington, Wellington, New Zealand Accor Full time

    Company DescriptionAbout Movenpick Hotel Wellington: Movenpick Hotel Wellington is a luxurious and contemporary 5-star hotel located in the heart of New Zealand's vibrant capital city. With its stunning waterfront views and top-notch amenities, our hotel is renowned for delivering unforgettable guest experiences.Job DescriptionReporting to the Night Manager,...

  • Retail Supervisor

    5 days ago


    Wellington, Wellington, New Zealand Puma Australia Pty. Ltd. Full time

    YOUR MISSIONAre you ready to lead and inspire?At PUMA, we're not just a sports brand; we're the Fastest Sports Brand in the world.We're looking for a dynamic Part-Time Retail Sales Supervisor who thrives in a fast-paced environment, has a passion for sports, and is ready to push boundaries to achieve sales and profitability goals.Position SummaryAs a...

  • Retail Supervisor

    2 days ago


    Wellington, Wellington, New Zealand Puma Group Full time

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Applying for a job at PUMA is easy and all genders are welcome.Simply click APPLY ONLINE and follow...


  • Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full time

    Hotel Overview:Ibis Wellington is a vibrant hotel within walking distance to major venues, offering a robust hospitality experience.Job Summary:This role requires a highly skilled and experienced individual to manage the hotel's Front Office operations, particularly during nighttime hours.Main Responsibilities:Supervise the night audit process, ensuring...