Client Success Expert

4 days ago


Wellington, Wellington, New Zealand Cool Today Full time

Client Success Expert
We are seeking a highly skilled and motivated Client Success Expert to join our team as a Comfort Advisor. In this role, you will be responsible for developing strong relationships with our customers, understanding their needs, and providing personalized solutions to meet their expectations.

Responsibilities
* Establish timely follow-ups on company-provided leads* Develop key client relationships by asking open-ended questions to determine customer needs* Present the right products and services to meet customer requirements* Negotiate and close deals to achieve sales goals* Create accurate and complete sales proposals* Provide expert knowledge about our products and pricing* Help set aggressive sales plans and propose expansions* Ask for referrals to expand customer base

Requirements
* Minimum 2 years selling face-to-face with customers* Bilingual skills are a plus* Driven and passionate about selling* Ability to cultivate existing relationships while farming for new ones* Dedication to the trade* Ability to close deals* Proficient in Microsoft Office Suite* Experience with HVAC systems is preferred but not required

What's in It for You
* Competitive salary range* Comprehensive benefits package including market value compensation, annualized bonus plan, and more* Opportunities for career growth and professional development* Collaborative and dynamic work environment



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