Customer Experience Manager

3 days ago


Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

JACOBS DOUWE EGBERTS prioritises building strong relationships with our customers and stakeholders to deliver exceptional results.

We are hiring a Customer Experience Manager to lead our Customer Service team of 5, reporting to the Customer Services Manager. This pivotal role requires:

Main Accountabilities
  • Develop and maintain strong relationships with customers and stakeholders to drive business growth
  • Lead the Customer Service team to achieve exceptional customer satisfaction and loyalty
  • Collaborate with internal teams to ensure cohesive and effective customer-focused initiatives


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