Customer Experience Manager

3 days ago


Auckland, Auckland, New Zealand Talent Full time
Job Summary
Talent is seeking an experienced Customer Experience Manager to lead the design and maintenance of our product delivery roadmap. The successful candidate will collaborate with cross-functional teams to roll out Salesforce to all business units and manage vendor relationships. You will engage with stakeholders to understand current practices and establish project timelines. We require someone with at least 5 years of experience in developing and delivering digital experiences, products, and services.

This role offers the opportunity to shape the future of customer identity and engagement products. As a key member of our digital team, you will work with cutting-edge technologies and collaborate with a high-performing cross-functional team. Our innovative and collaborative environment makes this a great place to grow your career.

  • Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    Company OverviewJACOBS DOUWE EGBERTS is a leading coffee company that prides itself on delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Services Manager to lead our Supply Chain team in Auckland. The successful candidate will be responsible for leading and supporting a team of 5 Customer Relations...


  • Auckland, Auckland, New Zealand WM Full time

    About the OpportunityWe are seeking an experienced leader to join our team as a Customer Experience Manager. In this role, you will oversee the seamless operation of our customer service team while collaborating across departments - finance, sales, chemists, and transport.">Collaborate closely with departments to deliver timely, quality customer...


  • Auckland, Auckland, New Zealand Musterrecruit Full time

    Join our team at Musterrecruit as a Service Advisor in Central Auckland! We're seeking a highly skilled professional to deliver exceptional customer experiences and ensure the success of our portfolio.We're looking for an experienced Service Advisor with a strong background in aftersales practices, excellent communication skills, and the ability to manage...


  • Auckland, Auckland, New Zealand Transpower New Zealand Limited (TPNZ) Full time

    Required Skills and QualificationsWe are seeking an experienced Office Administrator with a passion for delivering exceptional customer service and organisational skills. The successful candidate will have:Previous experience in an administrative/co-ordination/office support or concierge type role.Proficiency with the Microsoft Office suite, including Word,...


  • Auckland, Auckland, New Zealand Cisco Full time

    Join Cisco's Customer Experience (CX) team and be a part of an exciting transformationWe're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions.As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services.You will help customers maximize...


  • Auckland, Auckland, New Zealand Auckland Council Full time

    About the RoleWe are seeking a highly organised and customer-focused professional to manage and fulfil bookings for our exciting experiences.This is a permanent full-time position of 40 hours per week, Monday to Friday with some weekends and public holidays required from time to time. The position reports directly to the Venue Operations and Events...


  • Auckland, Auckland, New Zealand Auckland Council Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Auckland Council. In this role, you will lead day-to-day operations of your team, including performance management, personal development, and training.You will work closely with our Team Leader Customer Support to develop and implement strategies to...


  • Auckland, Auckland, New Zealand Bendon Group Full time

    Bendon Group: Empowering Women Through Personalized ServiceOur MissionWe aim to transform lives and empower women by providing exceptional customer experiences. Our commitment to inclusivity, diversity, and personalized service sets us apart in the industry.The Assistant Store Manager RoleWe're seeking a passionate individual who shares our values and is...


  • Auckland, Auckland, New Zealand LEGOLAND Full time

    We are seeking an experienced Customer Experience Manager to lead our Guest Experience and Admissions team at SEA LIFE Kelly Tarlton's Auckland. As a key member of our team, you will be responsible for ensuring every guest has an unforgettable visit.Key Responsibilities:Supervise daily operations to ensure smooth and efficient serviceLead and motivate the...


  • Auckland, Auckland, New Zealand IKEA Full time

    Job DescriptionThis role involves leading a team of customer service professionals to deliver exceptional experiences for our customers. The successful candidate will have prior leadership experience, strong communication skills, and the ability to motivate and coach their team to achieve high performance standards.ResponsibilitiesCollaborate with the...


  • Auckland, Auckland, New Zealand Startops Full time

    Job DescriptionWe are seeking a Fashion Sales Associate to join our Auckland store. As a key member of our retail team, you will be responsible for delivering an authentic customer experience to achieve sales targets.The successful candidate will possess strong communication and time management skills to effectively manage their responsibilities. An...


  • Auckland, Auckland, New Zealand Tradify Full time

    Job DescriptionAs a Customer Success Manager (ANZ), you will be responsible for leading the ANZ Customer Success Team to achieve key performance indicators related to customer activation, retention, and revenue growth. This includes developing and implementing effective retention strategies, collaborating with cross-functional teams, and monitoring customer...


  • Auckland, Auckland, New Zealand TC-804 TAROCASH ST LUKES, SHOP S219 WESTFILE ST LUKES, AUCKLAND NZ, Auckland, New Zealand Part time

    At TC-804 TAROCASH ST LUKES, SHOP S219 WESTFILE ST LUKES, AUCKLAND NZ, we're on the lookout for a skilled Customer Experience Manager to join our team.The ideal candidate will be passionate about menswear and dedicated to providing an exceptional customer experience to every shopper who walks through our doors.You'll have a proven track record of exceeding...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...


  • Auckland, Auckland, New Zealand Unilever Full time

    Company OverviewWe are a global company that operates in the fast-moving consumer goods (FMCG) industry, providing a wide range of products to consumers worldwide. Our company has a long history of being a progressive and responsible business, with a commitment to sustainability and social responsibility.About UsAs one of the world's leading FMCG companies,...


  • Auckland, Auckland, New Zealand Generate KiwiSaver Scheme Full time

    About UsWe are a proudly New Zealand-owned, award-winning KiwiSaver and wealth management organization. Our mission is to educate and empower our customers to make informed financial decisions and achieve strong long-term performance.Our VisionWe aim to be the top choice for our members by delivering exceptional customer service that meets their unique...


  • Auckland, Auckland, New Zealand Amazon Full time

    Customer Experience ExcellenceThe AWS Global Support team is seeking a highly skilled Customer Experience Manager to join our Enhanced Support Services (ES2) organisation. As part of the AWS Incident Detection and Response team, you will be responsible for delivering exceptional customer experiences through proactive engagement and incident management.About...


  • Auckland, Auckland, New Zealand SkyCity Full time

    Senior Customer Relations PositionSkyCity Auckland is a leading entertainment destination in the heart of Auckland's CBD. We are seeking an experienced and dynamic Senior Customer Relations professional to lead and elevate the VIP gaming experience.This role focuses on building and maintaining strong relationships with high-value players, driving engagement,...


  • Auckland, Auckland, New Zealand Partale Full time

    The OpportunityJob DescriptionWe are looking for someone who can handle any query, any complaint, with patience and professionalism, creating an individual, positive experience for every customer.Providing sales and customer service support to new and existing customers in a fast-paced environment.Consulting with customers on the product range.Liaising with...


  • Auckland, Auckland, New Zealand Star Group Full time

    We're looking for a highly motivated Business Leader to join our team at Star Group. As a key member of our organization, you'll be responsible for driving business growth, leading a diverse team, and delivering exceptional customer experiences.Core ResponsibilitiesTo lead and motivate a high-performing team, fostering a culture of excellence and teamwork.To...