Current jobs related to Customer Experience Manager - Auckland, Auckland - Suntory Group

  • Commercial Finance Manager

    1 week ago

    Auckland, Auckland, New Zealand Intrepid Experience Full time

    Select how often (in days) to receive an alert: Create Alert Commercial Finance Manager (New Zealand) Requisition ID: 2978 Department: Finance/Accounting Work Type: Hybrid Application Close Date: 23rd April 2025 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34...

  • Commercial Finance Manager

    1 week ago

    Auckland, Auckland, New Zealand Intrepid Experience Full time

    Select how often (in days) to receive an alert: Create AlertCommercial Finance Manager (New Zealand)Requisition ID: 2978Department: Finance/AccountingWork Type: HybridApplication Close Date: 23rd April 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years...

  • Customer Experience Manager

    1 week ago

    Auckland, Auckland, New Zealand Unilode Aviation Solutions Full time

    Job DescriptionWe are seeking a Customer Experience Manager to support our Customer Success team. As a key member, you will play a crucial role in managing customer interactions, handling operational requests, and ensuring high levels of customer satisfaction.Key Responsibilities:Support Customer Relationships: Assist in managing customer relationships by...

  • Customer Experience Manager

    2 days ago

    Auckland, Auckland, New Zealand Summerset Holdings Full time

    About Our CompanySummerset Holdings is a leader in the retirement living industry. We're committed to delivering exceptional experiences for our residents and their families. Our villages are designed to provide a sense of community and connection, while also offering independence and freedom.The Job DescriptionThis is an exciting opportunity to join our...

  • Customer Experience Manager

    1 week ago

    Auckland, Auckland, New Zealand Entain Australia & New Zealand Full time

    Our MissionAt Entain Australia & New Zealand, we're committed to revolutionising the world of sports and gaming entertainment. Our innovative approach focuses on delivering exceptional customer experiences that exceed expectations.The OpportunityWe're seeking an experienced Elite Account Manager to join our team, responsible for managing a portfolio of elite...

  • Customer Experience Manager

    1 week ago

    Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

    Job DescriptionWe are seeking an experienced Customer Services Manager to lead our Supply Chain team. The successful candidate will oversee the delivery of exceptional customer experiences and satisfaction, leading a team of 5 Customer Relations Specialists.Key Responsibilities:Lead, train, and motivate the customer service team, setting performance targets...

  • Financial Leadership Manager

    1 week ago

    Auckland, Auckland, New Zealand Intrepid Experience Full time

    Job DescriptionWe are seeking a highly skilled Financial Leadership Manager to join our team at Intrepid Experience. As a key member of our leadership team, you will play a vital role in driving the financial performance of our New Zealand operations and supporting the growth of our business.The ideal candidate will have a strong background in finance and...

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Tahua Capital Ltd Full time

    About UsTahua Capital Ltd is a socially responsible company that values its employees and customers. We operate multiple brands across New Zealand, focusing on customer service and community engagement.We are seeking an experienced Store Manager to join our team. As a key member of our leadership team, you will be responsible for driving business results and...

  • Customer Experience Manager

    5 days ago

    Auckland, Auckland, New Zealand Symbio Holdings Limited Full time

    Job SummaryThis role will primarily deliver a customer experience aligned with delivery, performance, maintenance, and margin growth of customers. The ideal candidate will have 8 years of Telecommunications and/or IT Operational experience and 5 years of service management experience in an ITIL environment.

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Auckland Council Full time

    Museum Operations and LeadershipWe're seeking a Customer Experience Manager to lead our front-of-house team and enhance the visitor experience. This is a unique opportunity to work in a dynamic, culturally rich environment that honors Te Tiriti o Waitangi and embraces te ao Māori.The successful candidate will have 3+ years' experience in a front-of-house...

  • Strategic Finance Manager

    1 week ago

    Auckland, Auckland, New Zealand Intrepid Experience Full time

    Job DescriptionThe successful candidate will have strong leadership experience and excellent communication skills to partner with internal and external stakeholders. As a key member of our team, you will oversee financial management, establish processes, and drive commercial performance.

  • Customer Experience Manager

    1 week ago

    Auckland, Auckland, New Zealand Corpay Technologies Full time

    Job DescriptionThe ideal candidate for this role is a seasoned professional with 3 to 5 years of experience in senior customer service or account management. The successful individual will possess excellent communication skills, be able to build long-lasting relationships with key accounts and stakeholders, and have a strong ability to negotiate and present...

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Entain Australia & New Zealand Full time

    Company OverviewEntain Australia & New Zealand is a leading provider of sports and gaming entertainment in the region. We are committed to delivering outstanding customer experiences and driving innovation in the industry.Job DescriptionWe are seeking an experienced Elite Account Manager to join our team. As an Elite Account Manager, you will be responsible...

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Silverchef Ltd. Full time

    Job OverviewThis role is ideal for an experienced sales support specialist looking to join a dynamic and growing company. As a customer experience manager, you will be responsible for delivering exceptional customer experiences through effective communication, relationship building, and problem-solving.">Your Key Responsibilities• Deliver exceptional...

  • Customer Experience Manager

    7 days ago

    Auckland, Auckland, New Zealand Card Factory Full time

    **About Us**The Card Factory has been a trusted brand in the UK and Ireland for many years, offering a wide range of products that help customers celebrate life's special moments.We are committed to providing an exceptional shopping experience, with a focus on customer service, quality products, and a welcoming store environment.As a Store Manager, you will...

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand Asb Bank Full time

    Company OverviewWe are Asb Bank, grounded in our values of caring, integrity, passion, courage, and unity. Our mission is to help our customers achieve their goals by providing them with the tools they need to manage their lives and plans for their families and future.Job DescriptionThis role involves working with our dynamic Withdrawals team to deliver...

  • Customer Experience Manager

    2 weeks ago

    Auckland, Auckland, New Zealand SCENTRE GROUP LIMITED Full time

    Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We focus on creating more reasons for more people to visit our Westfield destinations more often and for longer.Our vision is that 'Everyone Belongs' and we foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential. We...

  • Customer Experience Manager

    6 days ago

    Auckland, Auckland, New Zealand Cisco Full time

    Join Cisco's Customer Experience (CX) team and be a part of an exciting transformationWe're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions.As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services.You will help customers maximize...

  • Customer Experience Manager

    6 days ago

    Auckland, Auckland, New Zealand IKEA Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Experience Manager to lead our Resolution Services team. As a key member of our operations team, you will be responsible for ensuring your team is knowledgeable, competent, and inspired to provide exceptional customer service.Main ResponsibilitiesWork collaboratively with the operations...

  • Customer Experience Manager

    1 week ago

    Auckland, Auckland, New Zealand Australia And New Zealand Banking Group Limited Full time

    **Company Overview**Australia and New Zealand Banking Group Limited (ANZ) is a leading financial institution committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.About The RoleAs a Senior Personal Banker in our Personal Banking Branch Network, you...

Customer Experience Manager

2 weeks ago

Auckland, Auckland, New Zealand Suntory Group Full time

Craft your future with the Suntory Group, a leading beverage company with a diverse portfolio of brands. We're seeking an experienced Customer Equipment Coordinator to join our team in Oceania.

About the Company

Our company is committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day. We strive to grow responsibly and inclusively, and we believe in Dreaming Big and Growing for Good.

Job Description

This is an exciting opportunity for a highly skilled individual who is passionate about delivering exceptional customer service and has a strong understanding of refrigeration equipment. You will be responsible for managing the lifecycle of our refrigeration equipment at customer premises, ensuring that our customers receive seamless, premium service.

Key Responsibilities
  • Maintain system and data integrity to ensure accurate equipment data
  • Trouble-shoot, educate, consult, answer and guide customers on our equipment
  • Act as a brand ambassador in all customer interactions
  • Deliver seamless, premium customer service

You will work closely with our contractors to assist our customers and process a large number of invoices per day. We are looking for someone who can build rapport, collaborate with other teams, and have fun while doing it.

Requirements
  • Experienced coordination skill with the ability to see the big picture and connect multiple parts to solve the problem efficiently
  • Excellent computer literacy, communication, and customer service skills
  • SAP experience or other similar ERP system experience is essential
  • High-level problem-solving skills – able to see the bigger picture, all perspectives, provide solutions, follow through on actions and show empathy and initiative

We offer a range of benefits including free onsite parking, flexible working options, and volunteer leave. If you're passionate about delivering exceptional customer service and have a strong understanding of refrigeration equipment, we'd love to hear from you.