Customer Experience Manager

JACOBS DOUWE EGBERTS prioritises building strong relationships with our customers and stakeholders to deliver exceptional results.We are hiring a Customer Experience Manager to lead our Customer Service team of 5, reporting to the Customer Services Manager. This pivotal role requires:Main AccountabilitiesDevelop and maintain strong relationships with...

Company OverviewJACOBS DOUWE EGBERTS is a leading coffee company that prides itself on delivering exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Services Manager to lead our Supply Chain team in Auckland. The successful candidate will be responsible for leading and supporting a team of 5 Customer Relations...

About the OpportunityWe are seeking an experienced leader to join our team as a Customer Experience Manager. In this role, you will oversee the seamless operation of our customer service team while collaborating across departments - finance, sales, chemists, and transport.">Collaborate closely with departments to deliver timely, quality customer...

Join our team at Musterrecruit as a Service Advisor in Central Auckland! We're seeking a highly skilled professional to deliver exceptional customer experiences and ensure the success of our portfolio.We're looking for an experienced Service Advisor with a strong background in aftersales practices, excellent communication skills, and the ability to manage...

Job SummaryTalent is seeking an experienced Customer Experience Manager to lead the design and maintenance of our product delivery roadmap. The successful candidate will collaborate with cross-functional teams to roll out Salesforce to all business units and manage vendor relationships. You will engage with stakeholders to understand current practices and...

Required Skills and QualificationsWe are seeking an experienced Office Administrator with a passion for delivering exceptional customer service and organisational skills. The successful candidate will have:Previous experience in an administrative/co-ordination/office support or concierge type role.Proficiency with the Microsoft Office suite, including Word,...

Join Cisco's Customer Experience (CX) team and be a part of an exciting transformationWe're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions.As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services.You will help customers maximize...

We are seeking an experienced Customer Experience Manager to lead our Guest Experience and Admissions team at SEA LIFE Kelly Tarlton's Auckland. As a key member of our team, you will be responsible for ensuring every guest has an unforgettable visit.Key Responsibilities:Supervise daily operations to ensure smooth and efficient serviceLead and motivate the...

Job DescriptionThis role involves leading a team of customer service professionals to deliver exceptional experiences for our customers. The successful candidate will have prior leadership experience, strong communication skills, and the ability to motivate and coach their team to achieve high performance standards.ResponsibilitiesCollaborate with the...

Job DescriptionWe are seeking a Fashion Sales Associate to join our Auckland store. As a key member of our retail team, you will be responsible for delivering an authentic customer experience to achieve sales targets.The successful candidate will possess strong communication and time management skills to effectively manage their responsibilities. An...

At TC-804 TAROCASH ST LUKES, SHOP S219 WESTFILE ST LUKES, AUCKLAND NZ, we're on the lookout for a skilled Customer Experience Manager to join our team.The ideal candidate will be passionate about menswear and dedicated to providing an exceptional customer experience to every shopper who walks through our doors.You'll have a proven track record of exceeding...

Company OverviewWe are a global company that operates in the fast-moving consumer goods (FMCG) industry, providing a wide range of products to consumers worldwide. Our company has a long history of being a progressive and responsible business, with a commitment to sustainability and social responsibility.About UsAs one of the world's leading FMCG companies,...

About UsWe are a proudly New Zealand-owned, award-winning KiwiSaver and wealth management organization. Our mission is to educate and empower our customers to make informed financial decisions and achieve strong long-term performance.Our VisionWe aim to be the top choice for our members by delivering exceptional customer service that meets their unique...

Customer Experience ExcellenceThe AWS Global Support team is seeking a highly skilled Customer Experience Manager to join our Enhanced Support Services (ES2) organisation. As part of the AWS Incident Detection and Response team, you will be responsible for delivering exceptional customer experiences through proactive engagement and incident management.About...

Senior Customer Relations PositionSkyCity Auckland is a leading entertainment destination in the heart of Auckland's CBD. We are seeking an experienced and dynamic Senior Customer Relations professional to lead and elevate the VIP gaming experience.This role focuses on building and maintaining strong relationships with high-value players, driving engagement,...

The OpportunityJob DescriptionWe are looking for someone who can handle any query, any complaint, with patience and professionalism, creating an individual, positive experience for every customer.Providing sales and customer service support to new and existing customers in a fast-paced environment.Consulting with customers on the product range.Liaising with...

Job DescriptionWe are seeking a talented individual for an exciting parental cover role (fixed-term position), offering a unique chance to lead and elevate our marketing, communications and customer experience initiatives while driving our customer experience strategy.

Company OverviewRoman Health Pharmacy LLC is a leading healthcare provider dedicated to delivering exceptional patient care and experiences. Our purpose-driven approach focuses on making a positive impact in our communities, driving innovation, and fostering a culture of excellence.Job DescriptionWe are seeking an experienced CX Operations Manager to lead...

Manage and lead our Customer Experience agent team in NZWork collaboratively with stakeholders to drive operational excellence with a continuous improvement mindsetWork flexibly, with 2-3 days a week in our office located in TakapunaStart your adventure with ZipJoin Zip's Customer Experience (CX) function, responsible for creating memorable experiences for...

Company OverviewXero is a leading cloud-based accounting software provider dedicated to empowering small businesses. Our purpose is to make life better for these entrepreneurs by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps.About the RoleWe are seeking an exceptional Customer Experience...