Customer Success and Growth Expert

2 days ago


Wellington, Wellington, New Zealand Sap Full time

About Us:

SAP is a leading provider of enterprise software solutions, helping organizations run better by transforming industries and communities through our innovative technology.

We are committed to creating value for our customers, employees, and shareholders by driving innovation, simplifying business processes, and enabling digital transformation.

SAP's culture is built on a foundation of trust, integrity, and respect, with a strong focus on diversity, equity, and inclusion. We believe that every individual has the power to make a difference and contribute to our success.



Role Summary:

The Account Management Leader will lead the development and execution of account plans to drive revenue growth and expand customer relationships within assigned accounts.

This includes building and maintaining strong relationships with key stakeholders, collaborating with cross-functional teams, and analyzing customer needs to develop tailored solutions.

Key Responsibilities:

  • Develop and execute account plans to drive revenue growth and expand customer relationships
  • Build and maintain strong relationships with key stakeholders, including C-level executives and decision-makers
  • Collaborate with cross-functional teams to ensure seamless delivery of SAP solutions and services
  • Analyze customer needs and develop tailored solutions to meet their business objectives
  • Identify and pursue new business opportunities within existing customer relationships

Requirements:

  • 7+ years of experience in account management or a related field
  • Proven track record of driving revenue growth and expanding customer relationships
  • Strong understanding of SAP solutions and services
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment

What You'll Bring:

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Advanced degree preferred (MBA or equivalent)
  • Professional certifications (e.g., Salesforce, HubSpot) a plus

Why SAP?

SAP is a company that is passionate about making a difference in the world. We believe that technology has the power to transform industries and communities, and we're dedicated to using our expertise to drive positive change. As a member of our team, you'll have the opportunity to work with cutting-edge technology, collaborate with talented colleagues, and contribute to our mission of empowering people and organizations to make the world a better place.

Benefits:

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) matching program
  • Generous paid time off policy
  • Ongoing training and development opportunities


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