Solution Consultant

4 days ago


Auckland, Auckland, New Zealand Launch Recruitment Full time

As a Solution Consultant, you will be the Customer Solution Lead for the account.
You will act as a trusted advisor and technical leader responsible for designing, developing, and providing thought leadership on the portfolio.
The role requires a seasoned architect with deep domain knowledge, strong customer engagement skills, and an ability to orchestrate complex, multi-domain solutions to address customer needs and strategic objectives.Solution Strategy & Customer EngagementDevelop a deep understanding of customer challenges, strategies, and current telco/IT infrastructure.Build and maintain strong relationships with customer stakeholders, including senior leadership.Solution OwnershipOwn the solution strategy and technical blueprint for assigned customers.Act as the Customer Solution Owner (CSO) for complex or multi-domain deals, orchestrating across products, care, and services.Own and write the Technical Solution Document for the customer.Own and perform professional services costing for the offer in consideration.Business Development & Opportunity ManagementWork closely with the Customer Lead to define proactive and strategic initiatives.Provide strong contributions to business development activities, identifying and developing new leads and opportunities.Support opportunity qualification (G2) and bid/no-bid decision preparation (G3).Lead technical demos, workshops, and commercial trials to define solution scope.KEY SKILLS AND EXPERIENCEExperience:15+ years of experience in telecommunications, with a strong focus on Core Application domains.Proven track record in designing and delivering complex, multi-domain solutions for telco operators.Skills:Exceptional domain knowledge in at least two or more OSS, Mobile Voice/Data Core, AIOps, Security and autonomous operations.Strong technical and business acumen with the ability to map customer challenges.Outstanding stakeholder engagement and consultative selling skills.Technical Expertise:Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfilment solutions.Proficiency in cloud-native architectures, AIOps, and automation frameworks.Why Join Us?Work with cutting-edge technologies in OSS, Core, Security and Cloud solutions.Collaborate with global experts to shape the future of telecommunications.Influence strategic deals and make a significant impact on key customer accounts.
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