Salesforce Solutions Consultant
5 days ago
Transforming Customer Experiences
Merkle Aotearoa, as part of the Dentsu Aegis Network, specialises in delivering connected customer experiences through digital transformation.
We achieve this by implementing world-class Salesforce solutions and leveraging actionable data/insights.
Our goal is to empower organisations to thrive, accelerating strategy and lifting organisational performance.
Your Job Description
You will work as a Technical Specialist in our Managed Services team, responsible for developing improvements, investigating and fixing issues, and supporting clients.
You'll gain extensive knowledge across client ecosystems and Salesforce instances, working closely with the client's technology team.
Key responsibilities may include:
- Monitoring Jira workflow and owning assigned tickets end-to-end
- Collaborating with functional consultants to investigate client requirements and create estimations
- Offering technical expertise to support the wider team and client Salesforce ecosystems
- Documenting changes and creating/delivering training where required
What We Look For
We're seeking candidates with 2+ years' experience as a technical consultant or developer delivering Salesforce solutions.
A relevant certification and a tertiary qualification in Computer Science, Information Systems, or a similar field are essential.
Hands-on experience with Java/.NET/C#/HTML/JavaScript and knowledge of integration/API/ESB development are highly desirable.
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