Solution Consultant

5 days ago

Auckland, Auckland, New Zealand Nokia Full time

Job Description

As a Solution Consultant for OneNZ & PI, you will be the CNS Customer Solution Lead for the account. You will act as a trusted advisor and technical leader responsible for designing, developing, and providing thought leadership on the CNS portfolio. The role requires a seasoned architect with deep domain knowledge, strong customer engagement skills, and an ability to orchestrate complex, multi-domain solutions to address customer needs and strategic objectives.

How You Will Contribute And What You Will Learn

Solution Strategy & Customer Engagement
  1. Develop a deep understanding of customer challenges, strategies, and current telco/IT infrastructure.
  2. Build and maintain strong relationships with customer stakeholders, including senior leadership.
  3. Articulate Nokia's value propositions to address customer priorities and perform consultative selling.
  4. Identify and address latent customer needs by evangelizing possible solutions.
Solution Ownership
  1. Own the solution strategy and technical blueprint for assigned customers.
  2. Establish the technical vision and business value of solutions, positioning the "Why/What/When/How" Nokia's offerings solve business problems or future needs.
  3. Act as the Customer Solution Owner (CSO) for complex or multi-domain deals, orchestrating across products, care, and services.
  4. Own and write Technical Solution Document of Customer.
  5. Own and do professional services costing for the offer in consideration.
Business Development & Opportunity Management
  1. Work closely with the CNS Customer Lead to define proactive and strategic initiatives.
  2. Provide strong contributions to business development activities, identifying and developing new leads and opportunities.
  3. Support opportunity qualification (G2) and bid/no-bid decision preparation (G3).
  4. Lead technical demos, workshops, and commercial trials to define solution scope.
Technical Governance & Delivery Oversight
  1. Collaborate closely with Product Units (PU), Market Services CSA, and other solution contributors to drive solution quality and alignment.
  2. Ensure overall solution sign-off before delivery and oversee technical solution orchestration.
  3. Drive consolidation and quality validation of Nokia Pricing Tool (NPT) inputs and ensure compliance with technical deliverables.
  4. Accountable for uploading all technical artifacts (G4, G5) into the CNS Offer Repository.
Market Leadership
  1. Act as the lead solution manager for Multi-BG (Business Group) opportunities where CNS CSP (Cloud and Network Services) is the lead BG.
  2. Stay updated on industry trends and competitive solutions, ensuring Nokia's offerings remain market-relevant and innovative.
Key Skills And Experience

You have:

  1. 15+ years of experience in telecommunications, with a strong focus on CNS Core Application domains.
  2. Proven track record in designing and delivering complex, multi-domain solutions for telco operators.
  3. Exceptional domain knowledge in at least two or more OSS, Mobile Voice/Data Core, AIOps, Security and autonomous operations.
  4. Strong technical and business acumen with the ability to map customer challenges to Nokia's solutions.
  5. Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions.
  6. Proficiency in cloud-native architectures, AIOps, and automation frameworks.

It would be nice if you also had:

  1. Having strong stakeholder relationships with the operator community in the account will be an added advantage.
  2. Excellent communication and presentation skills.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  1. One of the World's Most Ethical Companies by Ethisphere
  2. Gender-Equality Index by Bloomberg
  3. Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

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