Customer Care Coordinator

1 month ago


Auckland, New Zealand Molemap Australia & New Zealand Full time

About the Company
At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.
Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and accurate and timely clinical treatment by specialist GP's.
About the Role
We're looking for two amazing people to join our customer care team on a fixed term basis for three months. You will be doing a mix of taking inbound calls from patients and outbound calling to arrange follow-up appointments.
This is a very exciting opportunity to join MoleMap as we enter a transitionary period of growth and continue to implement innovative solutions to provide an exceptional patient experience. You will be working side-by-side with our existing customer service staff who will support you every step of the way.
Based in our modern Greenlane office, the role will be 40 hours a week.
Minimum Requirements

Previous customer service experience, preferably in a contact centre environment.
Excellent listening skills and an ability to empathise.
Ability to think on your feet and use your initiative.
Attention to detail.
Amazing verbal communication skills.
To be computer literate, i.e., competent with using the Microsoft Office suite.
Strong administration and organisational skills, with the ability to manage multiple tasks at a time.

On a personal level
You will display the following personal attributes:

A positive outlook.
A passion for providing an excellent customer service experience.
Reliable, with strong work ethic and a reluctance to let the team down.
Positive, open and growth-minded.
Warm, articulate and able to use previous experience to get up to speed quickly.

Why MoleMap?
If you would like to work for a values-based company that does meaningful work for Australians and New Zealanders, then apply today We are growing, and we want you to grow with us

#J-18808-Ljbffr


  • Customer Service

    5 months ago


    Auckland City, New Zealand Geneva Healthcare Full time

    **Customer Service - Care Coordinator**: Auckland, NZ Permanent Are you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want like-minded indviduals to join us today! **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family values...

  • Customer Service

    5 months ago


    Auckland CBD, New Zealand Geneva Healthcare Full time

    **Customer Service - Care Coordinator**: Auckland CBD, NZ Permanent Are you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want like-minded indviduals to join us today! **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family...

  • Customer Service

    5 months ago


    Auckland CBD, New Zealand Geneva Healthcare Full time

    **Customer Service - Care Coordinator**: Auckland CBD, NZ Permanent Are you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want like-minded individuals to join us today! **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family...


  • North Shore City, Auckland, New Zealand Mitre 10 Full time

    Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer. We have an exciting new opportunity available to join our Albany based Support Centre as an **Customer Care Coordinator on a 2-year fixed term...


  • Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...

  • Customer Support

    2 days ago


    Auckland, New Zealand New Zealand Health Group Full time

    New Zealand Health Group – Auckland, North IslandAre you driven by delivering quality customer service and helping those in the wider community? Our team of coordinators is growing and we want a like-minded individual to join us today!Who we are | Ko wai matouGeneva Healthcare is driven by a company culture based around family values which is crucial to...

  • Care Coordinator

    1 month ago


    Auckland City, New Zealand Access Community Health Full time

    **Kaimahi Waihanga Tautoko l Care Coordinator** **Tāmaki Makaurau (Auckland) | Epsom-based** Kia ora! We are looking for a full-time **Care Coordinator** to join our supportive and friendly team based in **Epsom, Auckland**. If you are passionate about making a difference in your community, this could be the role for you! **He kōrero mō te tūranga |...


  • Auckland City, New Zealand MoleMap Australia & New Zealand Full time

    At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics mean we are a premium...


  • Auckland City, New Zealand MoleMap Australia & New Zealand Full time

    **About the Company** At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Our team of Melanographers and the Dermatologists we work with have been detecting and diagnosing melanoma for over two decades, and our new full treatment clinics...


  • Auckland, New Zealand Accs - Ares Customer Care Solutions Gmbh Full time

    Tradify is a dynamic SaaS company, (and Finalist in the Best Places To Work) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our...

  • Service Coordinator

    3 weeks ago


    Auckland, New Zealand Spectrum Care Full time

    Full time, 40 hours South Auckland location Spectrum Care provides support for children, young people and adults with disabilities, and their whanau. We believe in lives of choice, inclusive communities and daring to dream. Our mission is 'Realising possibilities - Whakatinana ana i nga wawata'. The Service Coordinator is responsible for the management and...


  • Auckland, New Zealand Molemap Australia & New Zealand Full time

    About the Company At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and...


  • Auckland, New Zealand Molemap Australia & New Zealand Full time

    About the Company At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and...

  • Service Coordinator

    2 weeks ago


    Auckland, New Zealand Spectrum Care Full time

    Full time, 40 hoursCentral Auckland locationSpectrum Care provides support for children, young people and adults with disabilities, and their whanau. We believe in lives of choice, inclusive communities and daring to dream. Our mission is 'Realising possibilities - Whakatinana ana i nga wawata'.The Service Coordinator is responsible for the management and...

  • Service Coordinator

    3 weeks ago


    Auckland, New Zealand Spectrum Care Full time

    Full time, 40 hours South Auckland location Spectrum Care provides support for children, young people and adults with disabilities, and their whanau.We believe in lives of choice, inclusive communities and daring to dream.Our mission is 'Realising possibilities - Whakatinana ana i nga wawata'.The Service Coordinator is responsible for the management and...

  • Service Coordinator

    2 weeks ago


    Auckland, New Zealand Spectrum Care Full time

    Full time, 40 hours South Auckland location Spectrum Care provides support for children, young people and adults with disabilities, and their whanau.We believe in lives of choice, inclusive communities and daring to dream.Our mission is 'Realising possibilities - Whakatinana ana i nga wawata'.The Service Coordinator is responsible for the management and...


  • Auckland, New Zealand Molemap Australia & New Zealand Full time

    About the CompanyAt MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and...

  • Care Coordinator

    4 weeks ago


    Auckland, New Zealand Access Community Health Full time

    Kia ora! We are looking for a full-time Care Coordinator to join our supportive and friendly team based in Epsom, Auckland. If you are passionate about making a difference in your community, this could be the role for you!He korero mo te turanga | About the roleAs a Care Coordinator, you'll be organising home-based care and support services that enable our...

  • Care Coordinator

    2 weeks ago


    Auckland, New Zealand Access Community Health Full time

    Kia ora! We are looking for a full-time Care Coordinator to join our supportive and friendly team based in Epsom, Auckland. If you are passionate about making a difference in your community, this could be the role for you!He korero mo te turanga | About the roleAs a Care Coordinator, you'll be organising home-based care and support services that enable our...


  • Auckland City, New Zealand MoleMap Australia & New Zealand Full time

    **About the Company** At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives. Only MoleMap’s proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist...