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Partner Relationship Manager

2 months ago

Auckland, New Zealand Xe.Com Full time

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. ABOUT THIS ROLE The Partner Relationship Manager is responsible for maintaining a portfolio of APAC based partners. The core focus is to retain our existing partners and grow the revenue contribution they make to our business. You will be responsible for end-to-end management of partners within your portfolio including providing support to our partner acquisition teams to onboard new partners. ROLES & RESPONSIBILITIES Develop a relationship management plan for each partner in your portfolio that ensures we build deep relationships which deliver mutually beneficial outcomes. Provide proactive relationship management with key decision makers within the partner portfolio. Work collaboratively with internal teams (e.g. sales, marketing, client relationship management and client services) to ensure we grow our partner business and meet the expectations of both our partners and their referrals. Maintain and update your relationship management plans using CRM tool(s) to track and report on activities, risks and opportunities. Provide insight and thinking into evolving competitive landscape and trends to support the development and evolution of Xe's products and services. POSITION REQUIREMENTS Consultative sales and relationship management experience. Demonstrable experience within consultative/strategic sales. Experience in delivering tailored presentations at board level and managing RFPs. Outstanding verbal and written presentation skills (engaging, influential, strong presentation skills). Ability to think strategically and commercially to understand complex requirements of clients. Experience of identifying, closing and negotiating high-value/contract relationships. Demonstrable experience of delivering against revenue targets. Must have strong organisational and planning skills to project manage cross-functional teams. Knowledge and understanding of deliverable FX/Payments products and services. Not a pre-requisite. PERKS & BENEFITS Discretionary annual bonus. Superannuation. Healthcare. 20 days annual leave increasing with each year of service. Paid day off for your Birthday. Discounted Euronet Employee Share Purchase Plan (ESPP). Plumm Mental Health and Wellbeing. We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.
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