Assistant Manager, Academic Affairs

3 days ago


Queenstown, New Zealand Essec Business School Full time

The Assistant Manager, Academic Affairs is responsible for the smooth delivery of the program he/she oversees.
Reporting to the Senior Manager, Academic Affairs, this role works in close collaboration within and outside of the Academic Affairs team, creating positive experiences for all stakeholders.Responsibilities:Program ManagementResponsible for the program delivery on APAC campus, including academic year preparation, class scheduling, examination, jury session, and all other activities relating to the program.Collaborating with Academic Directors for a successful preparation and delivery of the program.Course Scheduling: Prepare/validate program schedules for approval.
Follow through in the class scheduling system used in ESSEC: system entry, classroom booking, maintaining, and communicating changes.Students-related:Supervision of program – including induction, student attendance monitoring & communication, examination coordination & communication, grades data-entry, and relaying general student announcements.Collecting, analysing, and proposing action plans based on students' feedback.Maintain students' records.Basic student care, supporting students' mental and physical well-being.Coordination:Coordinating with counterparts in other ESSEC campuses to ensure program rules alignment.Curriculum-related events:Be responsible for the smooth coordination and execution of the planned activities with seamless logistical and administrative arrangements.
Where required, source for vendors and confirm bookings, respecting finance processes.Assist in travel claims/reimbursement/payment.Finance process for program expenses:Consolidate and update program expenses and maintain the shared master database.Raise program-related purchase requests on the procurement system.Other program-related support:Set up/coordinate teleconferences/virtual meetings with counterparts in Singapore or other global campuses, in collaboration with the International IT Department.Minutes-taking, filing, and general housekeeping of stationeries.Preparing/updating deck presentations.Supervision of team members, where relevant.This is a non-exhaustive list of duties and can evolve with time or as assigned by the Reporting Officer(s).Position Requirements:Fluent skills with student affairs and higher education program management.Meticulous, well-organised, and with good time management skills in adapting to a fast-paced and innovative environment.A mature candidate who is a good team player with the ability to work both independently and collaboratively.Proficient in MS Office applications.Experience in coordinating study trips, workshops, events, and seminars is a plus.Experience in leveraging Google Tools: Managing Google Agenda and other Google Functions is a plus.Basic knowledge of Moodle and Celcat will be a plus.Ability to make preliminary decisions with proposals.Ability to review/negotiate simple payment contracts with external vendors.Qualifications:Possess Diploma/Degree qualification.At least 3 years' experience in Program Administration and Coordination Role in the Higher Education Industry.Contacts:The Job incumbent will work in close collaboration within and outside of the Academic Affairs team, creating positive experiences for all stakeholders.Working Environment and Pace:The job incumbent will need to work independently in a fast-paced and dynamic work environment.
Some level of flexibility and agility is required.Terms of Employment:The working hours will be Weekdays (Mondays to Fridays) and working time is either 8am to 5pm, 9am to 6pm, or 10am to 7pm.
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